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We have been a customer with Yotpo for a long time now. It's been a great experience. I have used the support tickets and the online chat and both times, the support has been speedy and helpful. Thanks Daniel P and the team at Yotpo
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Really grateful for the chat system they have. I recently got one of those scam reviews where they try to advertise their email to get customers to purchase a service which is so annoying that these scammers are such Pest! Thankfully Yotpo customer service rep Jeorge Kenneth V was very helpful and resolved my issue! Thank you!
We've been using Yotpo for a bit, and really want to comment on the support. Most apps don't provide the level or speed of technical support that Yotpo does. John G. stepped in and made the edits to our site that we needed in under 10 minutes. This level of support is what keeps companies coming back to Yotpo.
We'd recently switched to a new theme for our website and weren’t able to get the reviews from our previous theme to show on our site. Rhenant did an amazing job at reinstalling the app and keeping all our reviews from our previous theme. Thank you again!
We appreciate your feedback, thank you!
John G. molto bravo, è riuscito a risolvermi il problema in 1 ora.
Soddisfatto al 100%
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
We have been using Yotpo for several years and I find the platform easy to use. The Customer support make themselves available 24/7 and are always helpful with our questions. We have worked with Warly on several occasions and he pays attention to the details. I hope they continue to staff their team with people like Warly.
These guys are amazing. I came to them this morning with a litany of issues and one by one, they swatted them down like a bunch of flies.
guys, thank you so much for making my morning less stressful.
Thanks for your feedback, we really appreciate it.
I had an issue with grouping my listings to have the same reviews displayed and John G from support helped me resolve it within minutes. Saved me a lot of time and energy. Thank you!
I had questions regarding the visual UGC and Arven assisted me so well and got my instagram gallery running on my site. Thank you!
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Using Yotpo will have been able to achieve all the features we wanted for the client, but also the customer service has been exceptional. John G who helped us was very attentive and helpful no matter how small or big the issue was. Greatly appreciate it ^^
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Yotpo is fantastic and my agent, Arven was a life saver when they helped me connect my store and restore my reviews that I thought I lost. Amazing!
I ended up having to call back in and Doner P was outstanding and assisted with all of my queries. Patient and understood exactly what I needed to get done.
Thank you for sharing your thoughts with us!