Yotpo Product Reviews & UGC

Still finalising the set up and the customer service and support have been fantastic. The features look great on my site and I look forward to seeing the results

The best customer service! Yotpo helped us with an issue related to reviews not showing on our collection page. Within a few minutes, the representative was able to remedy the issue. I highly recommend Yotpo for your review (and much more) needs. Nick S. was extremely efficient in getting the reviews loaded correctly.

Very easy to use. Though you do need to pay to get the most out of it. The support team is very helpful. Especially Ronel, who helped me a particularly pressing issue.

Have only just installed the app, so far, so good. Ronel was very helpful with queries when setting up. Dropped review to 4 stars...it seems I skipped a step upon set-up to automatically send review requests to my past orders (I.e. those prior to integrating Yotpo). Eunice was so helpful, stuck with me and arranged for the past order review emails to be sent. It took 3 weeks for the root of the problem to be identified and resolved. I feel either the instructions need to be clearer, or there needs to be the option to send them mails once someone has set up their account so that if the step has been accidentally missed, someone can go back and send them mails. (I must note I am on the free account, for now)

Doner P was amazing! He was super prompt with his response and patiently answered all my annoying questions in between adjusting my code for me.

Manny T. helped me via on the chat help line. He was super thorough and took care of everything we needed! Great customer service!

Great addon, works perfectly and customer support is 2nd to none! I had some questions and the company helped me sorted them out! Thanks Bernard!

great customer support! thank you! helped me alot and quick customer support! solved my problem thanks!

I had Eleen and she was wonderful! Helped me all the way through until the problem was resolved. Went above and beyond... Thank you!!!

This apps been great at collecting product reviews to help new customers trust the brand. We're a very new brand so these reviews along with the visual reviews is massively helping us to create customer loyalty and trust! Highly recommend it.