리뷰 (7,076)

전체 평점
4.8
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2024년 5월 9일

Quick and responsive customer service. Doner was able to help me with my request in a matter of minutes.
Love this review feature!

ConQuestJournals
미국
앱 사용 기간 대략 2개월
답글 Yotpo개 2024년 5월 24일

We appreciate your feedback, thank you!

2024년 3월 8일

Arven was a life saver with this - super amazing support. Was able to insert custom CSS with the help of support. Love this app

Luma Health
캐나다
앱 사용 기간 3개월
답글 Yotpo개 2024년 5월 24일

Thank you for writing a review — we value your feedback.

2024년 7월 10일

Worst app on the market. The support is terrible, they promise to solve the problem, but weeks pass and the problems are not resolved, there is a lot of bureaucracy, they transfer the ticket from one department to another, in other words, they simply shift papers and do nothing to solve the client’s problem. And this for a few hundred dollars a month. I use another application in my other stores and support from a competitor solves my problem in 24 hours!!!
despite the fact that a subscription costs a few dollars, not several hundred!

Goodevas CA
캐나다
앱 사용 기간 대략 1개월
답글 Yotpo개 2024년 7월 18일

Thank you for your valuable feedback.

We're sorry to hear about your negative experience. Our support team and your dedicated Yotpo customer success manager is in continuous contact with you in order to address all of your pending issues which are highly prioritized.

2024년 3월 22일

I was able to import reviews from GoDaddy to Shopify without much trouble--but then a couple of days later, I accidentally setup the reviews to appear just on the home page (which was not what I wanted). Jeorge Kenneth V. spent a good deal of time resetting the appearance of the reviews, cleaning up the import csv file that I provided and reimporting the data so no errors appeared. He was very professional, kind and helpful. Thank you Jeorge Kenneth V.

Jasper Lee Soapworks
미국
앱 사용 기간 10일
답글 Yotpo개 2024년 5월 24일

Thanks for your feedback, we really appreciate it.

2024년 4월 6일

The irony of a review app asking for a review is not lost on me.

Thanks for your help Daniel!
Solving the integration issue was easier than expected and the added bonus of a screenshot was really helpful!

Overall a great app and an excellent add-on to my website.

Created Mother
캐나다
앱 사용 기간 16일
답글 Yotpo개 2024년 4월 12일

We appreciate your feedback, thank you!

2024년 5월 13일

My rep, John G., helped me for over a hour as I was being picky about the layout and overall look of the widget on my website. He was super easy to communicate with and executed the work quickly and flawlessly. Thank you!

Twenties Beauty
미국
앱 사용 기간 14일
답글 Yotpo개 2024년 5월 24일

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

2024년 6월 19일

The customer service was amazing. Regie was very polite, knowledgeable and swift with his responses.

The Corporate Girl Planner
미국
앱 사용 기간 3년 초과
답글 Yotpo개 2024년 7월 15일

Thank you for your kind words! We're thrilled to hear that Regie provided you with amazing customer service. If there's anything else we can do for you, please don't hesitate to reach out.

2024년 4월 25일

Mitch was great help and answered my questions promptly and politely. I feel confident that they have my best interests at heart.

The Art of Resume
캐나다
앱 사용 기간 4년 초과
답글 Yotpo개 2024년 5월 24일

Thank you for sharing your thoughts with us!

2024년 3월 12일

Arven was great with customer service overall love the app

Santana's Wigs & Hair Extensions, LLC
미국
앱 사용 기간 1년 초과
답글 Yotpo개 2024년 5월 24일

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

2024년 11월 16일

BIGGER!

My Store
미국
앱 사용 기간 2개월
답글 Yotpo개 2025년 1월 25일

Thank you!