리뷰 (6,911)

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2014년 3월 18일

great app indeed.

the widget we get from Yotpo makes our website more professional and the use Yotpo is quite easy. I just started using Yotpo and was impressed by how much value it could add to our website. I am still working on the social bit of what Yotpo could do. highly recommended app

Lixmee
영국
앱 사용 기간 거의 7년
2015년 3월 13일에 편집됨

I'm incredibly pleased with this app. Just to give you an idea of context -- I have a shop on Etsy in addition to my website through Shopify and knew the shop reviews aspect of the Etsy experience played a large part in influencing many buyers to confidently order from us. In comparison, our Shopify site - though far superior than the Etsy shop in many ways, always felt a little 'lifeless' due to its lack of a review system. It felt sort of like a pretty house with no real people living in it. I was on the fence forever about integrating a review system because I'm aware that it's a delicate thing and when you're just starting out and have only a few reviews, the existence of a reviewing system combined with an absence of reviews can make your site look worse off than if you didn't have a review system in place at all.

One night, I pulled the trigger and got the Yotpo app. A couple days later, I got cold feet about the whole thing and decided to turn it off. However, within that short amount of time, a bunch of reviews started trickling in from an older backlog of transactions. I had a sizable number of reviews in just a few days. I implemented the shop reviews widget and things really took off from there. Our site feels more 'human' now and credible. Also - I feel more in touch with our customers - I'm getting feedback from people now whereas before, it was a one-directional transaction. Very cool. I have nothing but good things to say about this app. Thank you!

Made By Cleo
미국
앱 사용 기간 거의 7년
2020년 5월 12일에 편집됨

Customer service is really good, I was totally confused about my reviews widget and Bernard installed it for me. Really appreciate it!

Tonik
미국
앱 사용 기간 6년 초과
2023년 12월 14일

Yotpo has a lot to offer and a pretty good range of price/functionality/etc. The support is what makes them stand out! I always get a quick response and, unlike with most softwares, the agents don't just send you an article but they get in your account and fix things for you. That's what Doner did for me recently and I appreciated it so much!

Joffa Marketplace
미국
앱 사용 기간 대략 1년
답글 Yotpo개 2023년 12월 20일

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

2014년 8월 14일

I am so happy to use this app for my shop. SO easy to setup and very helpful. I received tens of reviews for my sales already from the mail after purchase email.
I will use it again for my new shop which will be online soon in Sep.

Fanduoduo Jewelry
미국
앱 사용 기간 6년 초과
2023년 12월 5일

Will not uninstall from my store.

Renown Premium Hair
미국
앱 사용 기간 대략 3년
답글 Yotpo개 2023년 12월 21일

Thank you for taking the time to leave a review — we sincerely apologize for the inconveniences. Our records show that our team has been in contact with you. We've resolved the uninstallation issues and have removed all codes related to our product. If there's anything else we can do to assist you, please don't hesitate to reach out.

2014년 3월 17일

Love this app! It's so easy-I don't have to think and customers are reminded to do reviews and they get rewarded. Even better, I love seeing the reviews pop up on my facebook page. Such a great app! Thank you!

Undersummers by CarrieRae
미국
앱 사용 기간 6년 초과
2014년 11월 6일

We've been using Yotpo for a couple of weeks now and so far it has been great! We haven't had enough time to see if it's increased conversions but watching the reviews (thankfully good ones!) come in has been really fun to watch! I would definitely recommend this app!

Unique Natural Products
미국
앱 사용 기간 6년 초과
2014년 3월 25일

We are using this app to get site reviews for our shop that sells cool printed t shirts online .Yotpo is a very convenient way to do it!

Tizarre
영국
앱 사용 기간 6년 초과
2014년 12월 1일에 편집됨

We've used this app for just a few weeks and have already received dozens of positive reviews. Because we were very concerned about abusing our customers' trust by sending them unsolicited emails requesting a review, we customized our email so there is no question it is from us - and have since asked our first dozen reviewers how they felt about it - not one of them thought it was creepy or spammy, much to our relief. It is really nice to have a way to share the nice things people say about our product and cause.

Jackets for Jasper
캐나다
앱 사용 기간 6년 초과