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Nick S. was so helpful in helping me set up star ratings and answering my questions about the different upgrade plans! The level of customer service is what drew me to continue using this app instead of other review apps on the marker. Highly recommend.
Really good customer service. Quick turnaround time and great professionalism being that i was busy and in a hurry. Very helpful for those of us who aren't completely useless with tech but the word code still strikes fear in the heart. Thanks Bernard everything looks great now!!
I used this app recently and i face problem but with help of yopto my problem is resolved but CSR and Best product
Although I decided to uninstall the app for now, these 5 stars are for their customer service is top-notch. Ronel assisted me with removing the Yotpo coding. He cut right to the chase and provided a resolution. He also helped me with exporting my reviews. I plan to come back to Yotpo when I'm able to afford their higher plan but overall, a really good app, just pricey for new business owners.
5 stars, Great app, great customer service, would recommend to all. Thanks! found it very easy to use
Yotpo has been very kind to us and given exceptional customer service. They provide a strong product and I have been subscribed for years now. I particularly want to highlight Allen M for his kind customer service and helping us to rectify our issue.
Update 02/06/2023, Yotpo continues to provide great customer service, in particular Nicole L was able to handle my inquiry very quickly and satisfactory. Highly recommend.
Manny is very responsive and helpful. She solve my issues within 30 mins. Kudos to the team! Thank you so much
A huge thank you to the excellent customer support team at Yotpo. I have now set the app up on eight sites, at two different levels, and running two different themes. I have had to contact support for installation issues a couple of times, but primarily to update the admin email address (which I had to do for all of the sites). The app is running great so far and I cannot fault support. Thank you to all I have dealt with: Eduard, Lemuel, Howell, Nick s, Rilu Jane, Kenneth John M, Ronel R, Lemuel and lastly but by no means least, Eunice P. Happy so far.
Great customer service, fast and extremely helpful! So far we are very happy with our experience. Would recommend!
Hi there! We're so excited to hear that! Thank you for taking the time to write a review and give us feedback. Glad to hear we're hitting the mark and you're enjoying Yotpo!
Gimbert Customer Service was amazing! He Also helped me install my reviews widget! Fast Response time