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We have used the Yotpo review app on our shopify store for the last three years. It is easy to use and does the job well (all for free, can't beat that!!). We recently updated our site to a new shopify theme. In doing so our historical yotpo reviews didn't automatically transfer to the new theme. I opened a ticket with Yotpo customer service and Ruel from Yotpo responded to it and offered to do the minor tweaks to the new shopify theme so our reviews would display. They created a collaborator link to make the work easy and safe and within 24 hours it was done. The new theme looks great and has all of our historical reviews. Great customer service, fast, efficient. All on a free app. Thanks Yotpo! If you aren't using Yotpo to capture and report your customer reviews, you should be.
great app. Mary Ann from YOTPO helped me set up the app. the app is very nice and I can recommend the app
horrible customer support and just a waste after their recent change. STAY AWAY
I had trouble with the product photo in the review email. I'm still trying to fix the problem, but Nick from customer support was kind and helpful.
Thank you for sharing your thoughts with us!
I've been using Yopto reviews for a little under a month now and I absolutely LOVE IT. My store is pretty new so I'm still trying to understand things and just get things right, and the support has been great! They are literally always there and reply in seconds. I'm especially really grateful for Junalou from the support team. I have contacted support before but this time was different because, even after helping me fix what was wrong, this person actually recommended review features I can add to the website and even went ahead to help me implement them. Thank you again, Junalou. You're the best!
I appreciate the help that Eleen provided to me. She fixed my problem quickly and even offered suggestion to help boost the appearance on my page. Thank you for your help!
Radly is a good agent. It is a free App, why not? Radly is a good agent. It is a free App, why not?
Had an issue installing but support took care of it in quick time. Very helpful and now I can use the app
I connect Yotpo app like 2 months ago to my shopify website and I think is very useful and easy to use!
I think I need some more time to see the results but for now I'm quite happy with this new app!
Chicky Dee;s Gifts: https://shop.chickydee.com/
Awesome app!!