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We have used Yotpo for many years, I recently noticed in google search console that some of our pages couldn't be indexed, due to a coding issue.
After a bit of investigation we figured out the code did come from a Yotpo widget. After reaching out to Yotpo, John.G confirmed this was the case, recommended we upgraded to a newer Yotpo widget which would remove this issue. He even did this on our behalf.
Thanks for your help John.G on fixing this issue.
The customer service is outstanding - I changed my theme, which dropped the app in the process, but Yotpo customer service offered to install it again for me. No hassle at all, and it was done within 24hrs. Very impressed, and would recommend to anyone.
Really great support from Kenneth John M! Thank you so much.
Wonderful app that provides reviews for your products & site.
love this app Doner helped me to much thank you Doner and Jeorge Kenneth V
i like this . .
Nice and easy to use for customers & myself on the back end. Support is very fast too. I love that it's got a free version. Thank you!
Hey Sea Spell, thank you for your feedback! We are glad to hear that you are happy with the Yotpo service.
Had an issue, complained, and got a polite and helpful resolution immediately. Brilliant customer service. Unlike some other apps for shopify. Highly recommend and totally trustworthy. Very good experience.
Donald U. helped me figure out every question I had. Special thanks to him... He helped me to adjust the star rating to the correct location.
I use this app to collect my reviews, the tutorial for manual installation where easy to follow. I also had some trouble installing the stars and Yotpo were quick to help and respond with a script!
Great app and great support. Thank you!
I worked with Jenny, and she helped me retroactively send emails that were never sent out due to our order limit being reached. This was done out of her goodwill, and I have since upgraded the plan. Thanks for the help!
Hey there, Inkerman. Thanks for the feedback! Glad our team were able to get you set up nicely!