전체 평점
4.8
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2020년 7월 3일에 편집됨

Had an issue, complained, and got a polite and helpful resolution immediately. Brilliant customer service. Unlike some other apps for shopify. Highly recommend and totally trustworthy. Very good experience.

Bathsheba Surf
영국
앱 사용 기간 2개월
2023년 8월 7일에 편집됨

Can someone please assist? Been a Yotpo-paying customer for years. I logged many email requests for support. Tried to talk to a bot and can't get any support. Please help me or send csv file of reviews to import into another Review app. My app is not opening for days now and only gives a blank screen. Very frustrating not to access my reviews and even more frustrating not to get any help. I tried all available channels for support many times now. Hope to get some help here

Smael South Africa
남아프리카
앱 사용 기간 거의 5년
2023년 4월 1일

Quick and responsive customer service! We enjoy having Yotpo on our website. It helps to drive sales because of the reviews.

Shower Jelly Shop
캐나다
앱 사용 기간 2개월
2015년 8월 24일

The App is great. I used it when my store was a WooCommerce store. I recently changed to a Shopify store. The migration of my existing reviews was done quite easily with some wonderful help from the Yotpo team.

The Premium Plan is a little expensive which is a pity.

Bottel
영국
앱 사용 기간 4년 초과
2019년 9월 11일에 편집됨

I worked with Jenny, and she helped me retroactively send emails that were never sent out due to our order limit being reached. This was done out of her goodwill, and I have since upgraded the plan. Thanks for the help!

Inkerman™
미국
앱 사용 기간 2개월
답글 Yotpo개 2019년 7월 22일

Hey there, Inkerman. Thanks for the feedback! Glad our team were able to get you set up nicely!

2020년 12월 26일

I was having some trouble getting my existing Yotpo account integrated into Shopify- Yotpo's support service really helped me get this figured out over email- and on Christmas Eve to boot!

Colorado Leather Balm
미국
앱 사용 기간 2개월
답글 Yotpo개 2020년 12월 27일

Thank you for your review. We're so happy to hear you had such a positive experience with our customer support!

2022년 6월 7일

Great Support. I was assisted by Doner, who was very helpful and committed to helping resolve my installation issues. Highly recommended. Thank you Yotpo team!

Five Elements Natural Skincare
뉴질랜드
앱 사용 기간 4년 초과
2021년 3월 22일에 편집됨

Great app. I had some issue with the uploading of my review and the display on my site but the customer service chat handled this perfectly. Eleen and Manny are the best, they helped me with my several issues quickly and professionally ! Thanks again

Sunset Halo
스위스
앱 사용 기간 2개월
2022년 3월 23일

I use yotpo for years for my review collection. Always been very happy with its performance. Now I need to move to another website and asked for their help to transfer my reviews to the new site. Their customer service, in particular Rhenant and Happi made the process effortless. They both helped me save a lot of time. Very knowledgeable and professional. Thank you!

Cris's Blends
미국
앱 사용 기간 2개월
2018년 8월 28일

Thank you for all the help! Yotpo has worked instantly for our store and we hope to get many more reviews.

The default placement was not working for us and we asked for some help getting different placement and Yonathan M. was on top of it!

thank you Yonathan and Yotpo!

Elly Lu
미국
앱 사용 기간 2개월