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I love that it sends emails to my customers to follow up on the products and ask for a review. Most of the time even if the customer love your product, they wouldn't remember to leave a review if they weren't prompted or reminded. I also had problems having the reviews published initially but the customer service was very prompt and helpful!
Yotpo has been great. Zero problems at all; we're going to upgrade our plan, as well, given that they seem to offer a lot of useful stuff.
Amazing customer service! I wanted to add the rating feature for customers to see when browsing and one amazing customer service by the name of Mary Ann was the most helpful customer service representative I've ever spoken to. She immediately responded with the fixes and even remotely fixed them for me with no hassle. Highly recommend :)
Thank you for taking the time to leave a review. We'll pass on your kind words to Mary Ann!
Works great so far. Had an issue and Shirel was able to help me resolve it quickly.
Jo was awesome and took care of all my issues with amazing service. They always take care of their customers from my experience.
Great customer service!! Jo handled our case with professionalism and speed. Would highly recommend.
Thanks so much for your review! We're so happy to hear our support team is hitting the mark.
I love this app so far! Customer support is excellent and Manny really helped me out to sort some coding - fast and quick responses, very friendly. My reviews look fab!
Yotpo, and Russel on their customer support team, are great at helping establish a system for gathering real reviews from customers.
Thanks so much for the great review, Mobile Warming!
Fantastic app. Not only does it deliver just what I am after as a start up small business, but the technical help has been amazing. Always super fast and helpful. I reached out today about an issue and even though the issue was not the fault of Yotpo, they hopped in and fixed a coding issue for me anyway! Incredible. Highly recommend.
Thank you so much for taking the time to leave a review. We really appreciate your feedback and are glad to hear you're enjoying Yotpo!
I find this app a little pricey and it hasn't returned a high number of reviews for my business yet. 780 review requests sent, only 24 reviews received. But the support with integration has been amazing. So helpful.