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Fantastic customer service! Helped me solve any issues I’ve faced. I look forward to generating new sales through Yotpo
Hi there! Thank you so much for taking the time to leave a review. We really appreciate your feedback and are glad to hear our customer support team was able to help! Happy to hear you're excited about Yotpo!
I would say this app is a must-have for every e-commerce store. The reviews tool via customers' email client is very easy to use, and we get a lot of customers leaving reviews. It's created a virtuous cycle for us -- happy customers like to share their experience. This app makes it easy for them to do just that. The Reviews tab on our site (and page) gives us credibility with first-time visitors, and product reviews help drive sales.
This should be a no-brainer.
Good tool. The free version is enough for what I need for now.
Yotpo Growth Plans are good if you don't want to break the bank, but you want to do cool things with your reviews. The customer support is OK considering what you're paying for the app - ideally, I'd like support to know things a little more readily. I often feel like I repeat myself to get them to understand my queries. But maybe that's a me thing! Ha!
I recently worked with Nicole, and she was dedicated to the task at hand, so I'm grateful for that!
Thank you for sharing your thoughts with us!
I love this app, super helpful for acquiring product reviews and displaying them. Yotpo has great customer service as well Pauline was very helpful getting code installed on our new theme!
Thanks for the great review, NanoNutra!
best app, increased our sales, very good support! I really recommend you use this :) Our customers love it too!
Thanks so much for taking the time to leave a review. We're thrilled to hear our customer support team was able to help & you're already seeing the benefits of Yotpo!
Recently I needed to combine 2 different areas of Customer Reviews. I reached out to Yotpo to help me with this. They added what was required to my website to accomplish this and now my website is more user friendly than ever!!
Thank You Yotpo for all your Help, your Gurus are the Best!!
Tim
Upon downloading this app, it automatically started emailing my customers asking for a review even if they had not gotten there products yet. It went of the default settings they had, it should not have been automated until I had a chance to check the settings and enable it myself! You guys need to fix this!
Great app and love getting all of our reviews! Using the free version and love it!
Have only just installed the app, It seems to be working well - but I wanted to comment on the support given by Josephine in the Yotpo team. Great service - quick, polite and easy. She helped me to position those little stars in exactly the spot I wanted them - no fuss, just done swiftly. Thanks Josephine - Great job!