Yotpo Product Reviews & UGC

We have customized yotpo extensively. Their support has been fairly helpful and is responsive. There are some customization limitations but we are satisfied. A downfall of the platform is that reviews are not in HTML so it doesn't impact SEO positively in terms of content but it also isn't negative. There is a schema implementation with star ratings which is a great SEO feature so not all is lost. We are satisfied with Yotpo. Thanks!

James was great support. Super fast response and super helpful. Yotpo is a great app as well. Just a big jump if you want to bigger features.

Very nice customer support. Junalou helped me resolve my issue with no extra fluff and confusion. Overall, I'd say Yopto is a well-built platform for importing and acquiring customer reviews. Everything from the dashboard to the widget seems very solid and legitimate. Perfect for bringing customers in with their beautiful review widget. Highly recommend compared to others I've tried.

I transferred my store to a new platform and although the reviews transfer was arduous Yotpo stepped in several times and made the process painless. They did all the heavy lifting, now my hard won 4.95 rating is visible for all to see on my brand new shiny website.

Eunice was so helpful in answering my questions and helping me streamline this process. Couldn't have been happier with her assistance!

App has been great and the support has been just fantastic. Particularly, Edcel has been wonderful in helping us out with our custom requirements and has gone above and beyond in customer support!

Great experience using this app - Mark was genuinely helpful! My problems were solved pretty much immediately

Really expensive like crazy!! its seems better to go with the shopify made reviews app. i wonder how so many are happy with the Lite version with such a limited functionality.

Yotpo Growth Plans are good if you don't want to break the bank, but you want to do cool things with your reviews. The customer support is OK considering what you're paying for the app - ideally, I'd like support to know things a little more readily. I often feel like I repeat myself to get them to understand my queries. But maybe that's a me thing! Ha!
I recently worked with Nicole, and she was dedicated to the task at hand, so I'm grateful for that!

Have only just installed the app, It seems to be working well - but I wanted to comment on the support given by Josephine in the Yotpo team. Great service - quick, polite and easy. She helped me to position those little stars in exactly the spot I wanted them - no fuss, just done swiftly. Thanks Josephine - Great job!