리뷰 (7,105)

전체 평점
4.8
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2021년 12월 1일

Very fast and helpful service - great service , the yotpo app is great for following up for reviews - good conversion rate and the customer support is amazing - highly recommend

EZ-X
캐나다
앱 사용 기간 23일
2021년 5월 28일

don helped me really good! I needed to add a logo and i got a good step by step clarification on how to do that

Lune Active
네덜란드
앱 사용 기간 23일
2021년 6월 10일

Orly was great! He help me out a lot. He went through everything with me that I did not understand. Thank you so much!

S. Nicole Slay Boutique
미국
앱 사용 기간 1년 초과
2018년 7월 4일에 편집됨

The customer service is wasting a lot of my time. I believe they don't have time to read properly my emails and they keep going answering with completely pointless answers. I think it would take just a little bit more to understand what is my problem and try to really help me. By the way.. Automatic email after purchase are not working properly and I still don't understand if they are sent after the purchase or after the order is fulfilled. (I already wrote 3 emails to understand this point and I just got 3 answers without an answer!)

I will now have to invest time to understand if it's possible to transfer the reviews to a new app and how to do that..

For sure I cannot hope in any real help from this people.

Thank you for wasting at least 1 hour of my time!!!

Concetto E
이탈리아
앱 사용 기간 1년 초과
2021년 11월 21일에 편집됨

レビューに表示される名前が注文時の氏名の「姓の一文字と、名前」のため、日本人だと注文時の個人情報である本名がほぼ全て表示されることになります。そのため、日本人からのレビューを受ける可能性がある店ではレビュー者の氏名が表示されないようにコードを追加する必要があります。
詳細を調べようと思っても、説明はすべて英語です。
しかし常に担当の方にチャットで問い合わせることができるようになっていて、サポートを受けることができます。慣れないコードのコピーで戸惑っていたところ、丁寧なサポートをしていただき、無事に導入することができました。
チャットが日本語でできるとさらに良いのですが、日本語は全く通じません。でもウェブ翻訳でも理解していただいて、サポートをしていただけます。
Rhenantさん、マークオリバーさん、ありがとうございました。

mirin
일본
앱 사용 기간 1년 초과
2017년 6월 9일

Works well. I like it a lot. Thanks for the free version.

https://bunchzilla.com

Bunchzilla
미국
앱 사용 기간 23일
2015년 4월 22일

Love this app! So simple to install and was very easy to alter the look to compliment our store, we think it looks great. The customers seem to love the way they can respond within an email and we have a 17% response rate already. Cannot fault it!

Tulip Jewellery
영국
앱 사용 기간 23일
2021년 6월 4일

Yotpo's customer service has been phenomenal every time I use it. Today I worked with Radly, and they helped me out on a couple different questions. A great service with great customer service!

Raincorn Games
미국
앱 사용 기간 22일
답글 Yotpo개 2021년 6월 6일

Thank you for taking the time to leave a review. We're constantly working on improving our customer service and we're glad to hear we hit the mark for you.

2022년 5월 15일

James from Yotpo was super helpful. He made it easy to import my current reviews to the Shopify platform. I have used Yotpo for over 5 years and will continue to do so. Great app A++++++++

Mars Energy Corp
미국
앱 사용 기간 22일
2022년 7월 8일

great support, great CX/UX, thank you so much! we used yotpo to generate reviews for our products and they have been super easy to integrate!

Safe in the Seat
미국
앱 사용 기간 22일