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Great app, definitely one of the cleanest looking review apps. Eduardo R was very helpful on the support chat when needed.
Simoun Francis from the support is super helpful. With the help provided, we are able to move forward quickly to launch reviews on our site!
A really good APP, easy to use and helpful, when i having problem, i can always ask them help, great customer service, thanks
We have had a great experience with the Yotpo team.
:)
I do recommend them.
I had a question and Manny T from customer support helped me immediately; the service was fantastic!
I love the auto response feature. I needed help with installation and contacted customer service. Ed was assigned my case and he did an amazing job. He was communicative and quick with resolving my issue. Thank you so much!
This APP is basically HOSTAGE-WARE. They facilitate reviews and then do not allow even basic functionality to manage the reviews. The monthly fee for any functionality is almost more than the cost of the Shopify site... this is unreasonable.
DON'T get this software. It's all bait and switch and I would not trust any vendor that employed these types of tactics.
I ran into an issue with the app and reached out to the support team, and I can say had a very pleasant CS experience with Yotpo. My support rep, Pauline, returned to me quick with all the answers I needed in the first response email, so of course it saved a lot of time, and I was able to fix the issues right away. She also offered to help further if I had trouble correcting errors myself, so.. I am satisfied with the service! Thank you!
We were looking for a review app that also was proactive and sent review request. Yotpo fit the bill perfectly and that customer support is beyond amazing. Danreb went above and beyond and helped us get setup on our shopify store that had a difficult theme integrate with.
Muito bom atendimento, parabéns Kenneth John M, muito atencioso e humano, tirou todas as minhas dúvidas e foi além em me ajudar.
Thank you for sharing your thoughts with us!