리뷰 (6,918)

전체 평점
4.8
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2019년 11월 21일

Great app to request product reviews! I had some issues validating my shopify token initially but Jo from support was super helpful and fixed the issue.

MERGE4
미국
앱 사용 기간 8일
2020년 9월 1일

Great customer support and attention to detail from their team. The jump between the free plan and paid plan is pretty huge, so that might be an issue for us, but a great product.

Deeto
오스트레일리아
앱 사용 기간 7개월
2022년 7월 16일에 편집됨

I have contacted with James Edmar C and he helped me to install the app. What a great customer service! On the otherhand, the app was very usefull! I again contacted with support to install the app for my new theme. Nick did great works on my new theme. Thanks a lot!

Brooks Decor
미국
앱 사용 기간 8일
2018년 11월 17일

This app is easy to use and it is a great way to feel connected to your customers. My only complaint is the giant jump you have to take from 100 "emails" a month at $50/month to the next level. The next jump is is $200/month! That is a big jump for a small company. I wish they had something in between.

Mer-Sea & Co.
미국
앱 사용 기간 8개월
2021년 10월 29일

We've just installed the app and still figuring everything out, but judging by the great customer support we've received so far we foresee a long and prosper relationship.

Clear Tune Monitors
미국
앱 사용 기간 8일
2021년 8월 27일

So far, I am really like this app! It is very easy to install and start to use. Chat support is always very helpful.

Yuntech
미국
앱 사용 기간 8일
2022년 5월 11일

The app is a bit slow, but overall it does the work and has good features. I had an issue with the backend and it was quickly sorted out by Lemuel from Yotpo. Good customer service and fast problem resolution.

Soulfull Humans
인도
앱 사용 기간 7개월
2013년 12월 7일

Easy set up. works well. good integration with Facebook, very complete. Thank you.

A&A Shoes
미국
앱 사용 기간 8일
2022년 2월 1일

There's some parts of the application that can use enhancing. For example, the coupon option to be conditioned to send out only following specific emails. It seems odd that there is not setting for this condition. As well, it would be helpful to have the app pick up on where the customer is in the email request flow. I'm having to manually cross reference the email list to ensure that all customers have received the follow up reminder emails - seems very inefficient. Customer support was amazing though! Keith was very helpful and supported with me with my inquiries on several different occasions. 5 STAR for customer support.

Rest Duvet
홍콩(중국 특별행정구)
앱 사용 기간 8개월
2022년 9월 26일

I need to aware all the customers right there, This company is absolutely fraud and they just concern with money. I have subscribed their $49 plan and they are deducting $3000 from my card without my approval. Now I am going to Peruse against this company and also opening a dispute in Shopify so that they delist their App.

SHEA TERRA ORGANICS
미국
앱 사용 기간 7개월
답글 Yotpo개 2022년 10월 20일

Hey, Jaillene from the Reviews team here 👋
Thank you for sharing your thoughts with us.

We would never deduct any kind of payment from your account without your consent. After looking into your account, we were able to confirm that your brand signed up for our annual plan which auto-renews each year.

We've tried reaching out to you on several occasions, but have not heard back. Please reach out to your client success manager to learn more about our pricing and packaging offerings.