Yotpo Product Reviews & UGC

Lots of great features in this app. It takes the idea of reviews to a new level and even automates most of the work. So far I have enjoyed the features of this app and am considering going to the premium version for the advanced features.

This app is amazing for being free, I just didn't appreciate the headache it gave me while I was trying to figure out how to use it. I didn't expect it to e-mail every customer who has ever bought items from us ever, I thought that was a little ridiculous. I didn't even know this app was going to e-mail customers, or send me over 100 e-mails in 2 days. The app is very vague on explaining how it works until things happen, like posting on our Facebook Page and the large widget at the bottom of product pages. I am also disappointed on how I can't easily find out enough information about a customer to contact them if they have a question. The interface has some glitches. Like the navigation buttons magically disappear when I am looking at the list or reviews if I go to publish or unpublish a review.

Good, solid app. Easy to use and work. Also great metrics and info to utilize.

Yotpo is definitely a fantastic compare to other review apps however I have to agree with many other users with regards to the high pricing of the paid version.

The app works really well and the support is really helpful. The reviews are displayed correctly along with photos with proper integration into Shopify.

Great addition to your website! Customer support is timely and efficient and they work to help resolve any problems. Recommend!

Overall the app is pretty good. I have to give it a 4 because product grouping isn't available unless you buy their premium plan which in my case would be $12k/year. This is something I'd highly recommend they change to lower plans as Shopify has a limited variation capability which means you might fall in our case of having to split the product by colors or sizes due to the number of high variation or more than 3 variations.

This app made it easy to collect reviews for our different products and website. Nick from customer support was very helpful when we wanted to transfer reviews from an old discontinued version of our product to the new version of the product so we wouldn't lose all of our review over the last few years.

We have run into some issues with reviews not automatically publishing and the correct amount of stars/reviews displaying on certain pages of our website but overall happy with the app and their customer service team's quick response time. Anne has recently helped us clarify some things and deserves 5 stars!

I've been using the Shopify Reviews App for the past 18 months or so, and have had 8 reviews from customers, 3 of which were from the same customer. I decided to try Yotpo as I really liked the idea of the auto email after purchase feature, and the option to upgrade and unlock further features if so desired in the future. In less than 24 hours of installing the free version of this App I've had 3 customers post reviews. Extremely pleased with results so far and the only thing putting me off giving 5 stars is as another reviewer pointed out - the cost of upgrading to more feature rich plans. I would still take the free version of this App over the Shopify Reviews App anytime.