Yotpo Product Reviews & UGC

Kenneth helped me a lot with the integration process! It was awesome to work with him , he was able to answer all of my questions

Amazing customer service, Keith has been a huge help onboarding Yotpo. By the far the easiest and most convenient customer experience out of all my digital service providers.

They rope you deeper and deeper into an abyss of fees. YOU CAN'T CHANGE THE COLOUR OF YOUR BUTTON IN YOUR EMAIL without the Email Template Editor, which is only available on Premium Plans. We were paying $299/month and we could not change the colour of an email button?? The support is good, but you have to stay on them. They tried to blame my theme for some issues when the theme was Testament, a pretty major theme on Shopify. I stuck to my guns and eventually got some CSS from them that solved my problem. Shogun integration is not as seamless as they say it is, but it does work with some help from support. It's a lot of money, so I expect an easier experience than I've had thus far, and as I've gone into a deeper dive, it seems VERY APPARENT that anything lacking is lacking BY DESIGN! To get you roped into deeper and deeper monthly fees. STAY AWAY! They were once good, they are now GREEDY and terrible. I honestly feel bad for their customer support team.

So far so good. Just signed up and having trouble finding specific settings. I was surprised that the live chat option was pretty much immediate. Still a ways to go before I can really make a fair evaluation but Eunice from the live chat was awesome - knowledgeable, efficient, and pleasant!

still do the setting. during which recieved very solid support from Lemuel C. hope this product will help my store.

Fantastic service from Ken and the team would recommend YOTPO for collecting customer reviews. App will also sync with google seller ratings.

I love this app.

It's fantastic. Period.

Easy to implement and fast results. Social media now ranks above SEO for customer attraction and conversion - this App is ideal for tapping into this stream.

Very impressed with Yotpo and it's functions. Their customer service has been incredible. Donald has been a huge help in setting up the app and customizing it too our needs. Thank you Donald and Yotpo!

Excellent App. Easy to install and setup. In case of issue the support is great and reactive. Special thank to Sheen for the efficient support!