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Absolutely superb customer service. I reached out to Yotpo needing some help with integration. Literally, within less than 10 minutes, Ronel R had our widget and star ratings displayed perfectly on our live site. If you need help, just use the "chat" feature on the bottom-right and hope that you get Ronel R to help you!
I think this is a great app and the customer service answer the E-mails quickly and are very helpful!
the customer service was amazing and helped a lot. I had a doubt that didn't let me progress, thanks to the assistant I managed to solve the problem
Amazing product and even better support service. I would highly recommend using yotpo for your e-commerce review needs! Shyrene is the best ask for her if you need help!
Great product, Manny was LIFESAVING! He took time to help me set everything up, gave me best practices tips, ideas. He also set up our widgets and checked what I had set up to make sure we didn't make fools of ourselves. I was completely lost on what to do with Yotpo, Manny really saved the day for us. Absolutely great, generous support. Really excited to use this now.
Ronel was delightful to work with. he was really helpful and was able to answer all my questions. Thank you soo much.
Great customer service from Kenneth. He went over and beyond. He was able to fix my issues and was kind enough to do it for me.
Thanks for your feedback, we really appreciate it.
Beware of the info on the site. It lists wishlists as one of the checked items on the growth plan, but NOPE. Even though it is checked, it is not included. I will stick with the free version until I find a different provider. Mostly just upset about the amount of time wasted.
Kenneth helped me a lot with the integration process! It was awesome to work with him , he was able to answer all of my questions
I am pleased and proud to say i have only been a Yotpo customer for 24 hours and ive had exceptional help from the team, in particularly from Jo Lorenz D. Excellent customer service from Jo!