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the customer service was amazing and helped a lot. I had a doubt that didn't let me progress, thanks to the assistant I managed to solve the problem
A good app that works as advertised, but can't justify the cost of the premium version. I've been in touch with a salesperson and they say they want to work with small business but they don't offer any plans to support small business. They offered me an annual plan for $3,588 which certainly isn't supporting small business. It would be nice if they offered a pay per review plan or such for us users who are just starting out. Going to have to start looking for other options
Great product, Manny was LIFESAVING! He took time to help me set everything up, gave me best practices tips, ideas. He also set up our widgets and checked what I had set up to make sure we didn't make fools of ourselves. I was completely lost on what to do with Yotpo, Manny really saved the day for us. Absolutely great, generous support. Really excited to use this now.
Ronel was delightful to work with. he was really helpful and was able to answer all my questions. Thank you soo much.
Great customer service from Kenneth. He went over and beyond. He was able to fix my issues and was kind enough to do it for me.
Thanks for your feedback, we really appreciate it.
I was having trouble with migrating to rating 3.0 from V2, and Joian Z there quickly solved my issue. Great experience with Joian Z and thank you for the support.
Kenneth helped me a lot with the integration process! It was awesome to work with him , he was able to answer all of my questions
I am pleased and proud to say i have only been a Yotpo customer for 24 hours and ive had exceptional help from the team, in particularly from Jo Lorenz D. Excellent customer service from Jo!
Amazing customer service, Keith has been a huge help onboarding Yotpo. By the far the easiest and most convenient customer experience out of all my digital service providers.
So far so good. Just signed up and having trouble finding specific settings. I was surprised that the live chat option was pretty much immediate. Still a ways to go before I can really make a fair evaluation but Eunice from the live chat was awesome - knowledgeable, efficient, and pleasant!