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Doner was very helpful with the setup of this app to my store. Very quick and effective customer service!
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I used this app on a previous ecommerce platform and Mark, my Growth Support Hero, helped me remap my old reviews to the new platform and website. He was really helpful and made sure everything looked 10/10 in the end. Really happy to have this app as a part of my website and the support team that is behind it!
awesome customer service! very happy so far. I reached out with a few questions, and they helped out right away.
There are some problems with the settings. The live agent took care of it right away and was easy to talk to.
Thanks for your feedback, we really appreciate it.
The app would be great if it worked and if support assisted in getting it to work, ive spent the last month trying to get through yotpo support and no luck
Service client au top ! ils ont répondu à ma demande rapidement et avec efficacité. Franchement rien à dire
Nick did a great job helping me with a review issue I was having. I hope to work with him and yotpo more in the future
We are just now using the app, but the customer support has been amazing as we are launching. Robertini was so quick to respond and addressed every issue I had.
It's a good reviews app, excellent customer service with good knowledge. the free version do alot of things
I used the app with Magento and liked it. Trying to use it with Shopify, but can't get any customer support. Submit a ticket, wait up to a week only for them to respond with the same answer (click this article for help) over and over.
I don't think they have anyone doing real tech support, just someone checking e-mail from time to time to copy and past "standard responses."
Support was good when I used with Magento but now seems to not exist...very disappointing.