리뷰 (7,059)

전체 평점
4.8
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2022년 12월 13일

incredible app, and the customer support is amazing Rhenant help me so much, i need something really specific and he help me alot

Optimal Nutrition
미국
앱 사용 기간 대략 19시간
답글 Yotpo개 2023년 1월 23일

Thank you for writing a review — we value your feedback.

2022년 2월 20일

I had some questions regarding the app and Donald U. provided excellent service and answered all my questions.
I like the app so far.
Thank you !

Luxury Woodie
미국
앱 사용 기간 대략 19시간
2016년 10월 27일에 편집됨

Support is none existent. I wrote about 4 messages but gotten no response. App deleted.

Happylaulea 2
미국
앱 사용 기간 22일
2018년 2월 3일

The app is good, the really bad thing is that when you Uninstall it, it doesn't go away from my products page, me and my customers can still see the Yotpo Review section, it is really frustrating the fact that I can't take it away. and the customer service just does not respond my emails. I am really disappointed

Rebelrose Shop
미국
앱 사용 기간 22일
2022년 6월 23일

New to Yotpo yet already a lot to love about this app. Customer service is extremely helpful - thank you James for helping me out with the installation!

Robin Valley Official Store
영국
앱 사용 기간 대략 19시간
2023년 7월 27일

Amazing app! Joian Z was helpful in setting up our app.

Flyte70.com
미국
앱 사용 기간 대략 19시간
2017년 1월 14일

For a brand new store Yotpo isn't the best option. The free version is very limiting. Not even social integration is included. To get the features I needed, an expensive upgrade was required. Also, customer support was lacking. It sometimes took two emails to support to even get a response.

The Judge.me review app is much more cost effective for a startup and customer support is spectacular.

Jeneric Juice
미국
앱 사용 기간 24일
2022년 7월 25일

We installed the app just for a quick test. We didn't even go past the page where you need to create an account or have finished setting up the app. But it sent automatically 200+ review request emails to our customers without us even knowing it.

molamodel-us
브라질
앱 사용 기간 22일
답글 Yotpo개 2022년 8월 14일

Firstly, thank you so much for taking the time to leave your feedback. Please know that we completely understand your frustration and we apologize for any inconvenience. As per our investigation, our customer support has reached out to you twice, including an email on August 1st. Unfortunately, we have not heard back from you yet. Please know that our support team is ready and available to you at all times. Feel free to reach out to us at any time by replying to our emails or opening a new support ticket.

2022년 12월 22일

Good, fast and friendly customer service. Always quick in helping out with a problem. Thank you Yotpo!

MORO Essentials
벨기에
앱 사용 기간 대략 19시간
답글 Yotpo개 2023년 1월 23일

Thanks for your feedback, we really appreciate it.

2021년 4월 30일에 편집됨

I had an issue with setting up my account for my store, Gimbert was very helpful to quickly resolve my problem

I AM GENESIS BOUTIQUE
미국
앱 사용 기간 대략 19시간