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We just started using Yotpo for reviews and the customer service is absolutely the best. They were very thorough and answered all our many questions and walked us through set up and installation. Highly recommend them for gathering reviews and the ease of use.
Customer service is amazing! Thanks Eunice, for an outstanding help!! I really like this app for my store!
Customer support was amazing Kenneth John M helped me quickly with everything and the app is just brilliant!!
I was also supported by Allen M and she was very helpful and is resolving a bug for me and will keep me posted through email
I had a issue with trying to upload the widget onto my website, James was very knowledgable and helped me to get the widget up and working on my site, It looks greatQ.
couldnt get star on but the guys sorted it out instantly. really good customer support, so far very happy :)
Amazing app with amazing customer service. Big emphasis on the customer service. Could not figure out how to do something and reached out and they helped me late at night to get what I needed done. Really appreciate having this app.
Customer support is great. Easy to integrate to our shop. Have used this on other shops and have always had good success.
Ich habe bereits das L&R Programm von Yotpo, das gefällt mir sehr gut. Nun wollte ich als Ergänzung gerne das Bewertungsprogramm abonnieren, damit ich beide Apps in Ergänzung zueinander habe. Leider ist beim Bewertungsprogramm nicht mal eine einfache Änderung der Texte im Widget möglich. Die deutschen Texte gefallen mir aber gar nicht, es wird "gesiezt", in meinem Shop wird "geduzt" und auch einige andere Sätze hätte ich gerne verändert. Aber dafür muss man tief in die Tasche greifen, da bleibe ich bei meinem jetzigen Bewertungsprogramm, das ist für "kleines Geld" in allen Bereichen anpaßbar. Sehr schade und einige Arbeit und Zeit umsonst investiert. Der Support anwortet schnell, dafür gibt es ein PLUS
Thank you for taking the time to leave a review. We absolutely hear and sympathize with your frustration about not being able to have access to some of our features. Our customer service has reached out to you recently to try and resolve your issues but sadly we have not heard back. Please feel free to reach out to us any time and we will do our utmost to try and help you.
Really great customer service. Highly recommended to everyone. I was having a problem installing the star review. But the support team resolved it immediately.
Cool app but overprices.
Really to expensive for small business.
got loox for cheaper price,,much cheaper..