리뷰 (7,066)

전체 평점
4.8
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2022년 11월 6일

Kenneth John was quick, patient and very helpful with my queries. He also answered all the questions I had, I really appreciate it!

Roseline Beauty
오스트레일리아
앱 사용 기간 대략 4시간
2023년 4월 28일

Simoun Francis S was incredibly helpful and patient. He helped me get the review section onto my store when I couldn't figure it out. Great customer service and again I'm grateful for Simoun Francis S!

Cactus Lane
미국
앱 사용 기간 대략 4시간
2022년 11월 19일

This is one of the worst SaaS platforms I have ever used. Full of bugs. Doesn't connect properly and support isn't that helpful either.

Sizzle & Boo
영국
앱 사용 기간 5일
답글 Yotpo개 2023년 3월 9일

Thank you for sharing your thoughts with us — we're sorry to learn that you were experiencing issues on your end. According to our records, our team has been in touch to help rectify the issue. If you have any questions or concerns, please don't hesitate to reach out.

2021년 11월 4일

Elite customer service from Eduardo! Tackled my issue head-on without any reserves. Thanks again mate!

Caffè Umbria Canada
캐나다
앱 사용 기간 대략 4시간
2020년 7월 26일

This app is violating the GDPR. Very sneaky. I installed it and was welcomed by a pop up saying "thank you for installing, we now have access to your customer base and we have the liberty to email them". I had contacted Shopify support and their support thrice and they still have not undone this.

Tia-Nova
루마니아
앱 사용 기간 4일
답글 Yotpo개 2020년 8월 25일

Thank you so much for taking the time to leave a review. We want to apologize for any negative experience you may have had with us. We do want to clarify that Yotpo is committed to the GDPR and our platform is fully aligned with the global privacy laws. Please see our privacy guide for more information - https://www.yotpo.com/yotpo-privacy-guide/

During installation we allow our customers to send up to 200+ extra review requests to past customers, in addition to their automatic review requests which will be sent to future shoppers. Note that the emails that are sent are from your behalf and based on your customers' consent to receive emails from you.

Upon receiving this review we tried to reach out. If you'd still like to get in touch, we'd be happy to try to help.

2023년 1월 4일

Service team at Yotpo is super helpful! Love the product. Has really helped us understand our customers and share their stories.

Reformer Loops
미국
앱 사용 기간 대략 4시간
답글 Yotpo개 2023년 1월 18일

Thanks for your feedback, we really appreciate it.

2021년 3월 14일

Eleen was extremely helpful when helping me export all of my reviews! Thank you so much! My favorite review app!

Quartz Of Love
미국
앱 사용 기간 대략 4시간
2022년 2월 2일

Kenneth was super helpful, resolved all the issues in a heart bit. Very appreciated. Super helpful customer service every time.

CHOPSTICK STYLER UK
영국
앱 사용 기간 대략 4시간
2023년 1월 7일

Yotpo customer experience is wonderful! I got all the help I needed and was detailed in response. The app is comprehensive and easy to use. Would highly recommend people to try it out.

lilopa
말레이시아
앱 사용 기간 대략 4시간
답글 Yotpo개 2023년 1월 18일

Thank you for sharing your thoughts with us!

2016년 7월 23일

Literally the only app that doesn't disclose pricing. Support takes about a month to respond as well.

Glacier Nutrition
미국
앱 사용 기간 4일