리뷰 (7,070)

전체 평점
4.8
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2024년 11월 7일

I have Yotpo on both my websites and it works well for me. I did have an issue recently with what appeared to be bots adding a thumbs down in high volume to many of my reviews, because of the nature of many of my products (in person and 1 to 1 classes) I know they are not genuine. Yotpo did resolve this for me with a workaround so overall I have been very happy.

The Soap Coach
영국
앱 사용 기간 8개월
답글 Yotpo개 2025년 1월 24일

Glad to hear the issue was resolved! Thanks for sharing your experience!

2024년 11월 11일

I would have given this a 4.5 if given the option... the only reason I didn't give it a five was that it took a little bit of running in a circle before the issue was resolved. Thanks to Ethelbert Santos, it finally was resolved. It may have just been a communication issue. Otherwise, I highly recommend this app and the one for email/sms. Good job Ethelbert!

Chris Thompson Bags
미국
앱 사용 기간 2개월
답글 Yotpo개 2025년 1월 25일

Thanks for sharing your experience! It’s great to hear the issue was resolved, even if it took extra time. Appreciate the feedback and recommendation!

2024년 11월 22일

Reymon Alvero was extremely helpful. Solved my problem and kept me from cancelling my service. Very grateful for his help.

Ciao Imports - Authentic Specialty Foods
미국
앱 사용 기간 거의 2년
답글 Yotpo개 2025년 1월 25일

Thanks for sharing your experience!

2025년 1월 9일

Delighted with this app. Customer support is amazing also and very efficient.

Steph Kilkenny
아일랜드
앱 사용 기간 10개월
답글 Yotpo개 2025년 1월 25일

So glad to hear you're enjoying the app! Thanks for sharing!

2024년 11월 6일

Great app with an efficient customer service. A special thank you to Doner P for helping us with an issue. It has been a lovely experience and I highly recommend the Yotpo app.

Bella Bella Boutique
미국
앱 사용 기간 대략 5년
답글 Yotpo개 2025년 1월 24일

Thank you for your feedback! We’re glad to hear the app and support have been great for you. Appreciate the recommendation!

2024년 11월 22일

Ruzsel J has been super helpful from the Support team. Each time makes the experience seamless!

Displaysense
영국
앱 사용 기간 5개월
답글 Yotpo개 2025년 1월 25일

Thanks for sharing your positive experience!

2024년 11월 29일

We’re preparing to launch one of our stores in the Canadian market and needed help remapping reviews on our product pages. Ethelbert was incredibly knowledgeable and helpful throughout the process! Yotpo’s customer service team has been fantastic—thank you for the support!

Goon Guard Canada
미국
앱 사용 기간 17일
답글 Yotpo개 2025년 1월 25일

That’s fantastic to hear! It’s great when support is knowledgeable and makes the process smoother. Thanks for sharing!

2024년 11월 29일

The highest standard of customer service! I can’t say enough good things about Reymon N. and this company! Such swift and steadfast support.. he saw me all the way through on every detail of my needs. Beyond impressed and grateful!

TEAM LIGHT TECHNOLOGY
미국
앱 사용 기간 22일
답글 Yotpo개 2025년 1월 25일

It’s amazing to hear how well the team supported you! Thanks for sharing your experience!

2024년 11월 8일

We absolutely LOVE Yotpo and their customer service! I had the pleasure of working with George Kenneth on live chat, and he went above and beyond to help me resolve some issues and make necessary adjustments. Thank you, Yotpo team, for the exceptional support!

Well Verti
오스트레일리아
앱 사용 기간 대략 2년
답글 Yotpo개 2025년 1월 24일

So glad to hear you had such a great experience! It’s awesome when support goes above and beyond to help. Thanks for sharing!

2025년 2월 8일

Vien E. was so helpful and patient till my problems were solved. Thank you so much!

JODE
미국
앱 사용 기간 5개월