Yotpo Product Reviews & UGC

Gimbert gave the best customer service! Ask for them next time you need help. The job will get done.

Awesome App! and Awesome team of customer support. I received immediate support within 30mins after I sent my request. Highly rated.

Warly was super helpful in getting us onboarded. We had an issue where it duplicated our reviews and Warly handled it. Thank you!

Rilu Jane helped me to add the reviews widget to me products, and was super helpful in explaining the process to me. They were very helpful, and were super quick with something that would have taken me hours to do. The app itself is great for having customers share their experience with our items. :)

We love Yotpo! We have used it for a while but I recently had an issue and was working with their customer service department and had a particularly great experience! The person helping me was responsive and developed a great solution for my problem! I am thankful for Bernard :) Thanks again!

James and Rilu Jane were both great, very helpful with coding my website and very friendly. Rilu coded my website for me, thanks a lot!

The good: great tool overall for utilizing reviews to help drive conversions. There are good app integrations with referral/points programs, and customizable widgets to fit any site or brand. Great support from our direct manager and other Yotpo employees whenever we have issues. Easy integration with Facebook to automatically push good reviews. Easy moderation and communication with customers.

The bad: Not a 5 star review because the dashboard seems to have many flaws that make managing a campaign more difficult than it needs to be. Simple functions (search, uploading files, etc.) within the dashboard continue to have "bugs" that never seem to be priority to fix. Integrating with multiple URLs and syndicating reviews across them is only possible at a very high cost.

We had an issue with the app, and customer service spent hours with us helping us resolve the issues! Super helpful staff and a great reviews service - highly recommend!

Joian.Z provided me with Fantastic service. They are very fast, experienced and knowledgeable.

10/10 service. Very valuable service technician

I am quite impressed. Paolo was my online support and he went above and beyond my requests. He didn't have to do what he did to help me move around and configure the way my reviews showed online, but he took the extra time and did it for us!! Thank you Yotpo and especially Paolo Macasero!