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Ruzsel J has been super helpful from the Support team. Each time makes the experience seamless!
Thanks for sharing your positive experience!
Love this product - great customer service. I noticed an issue with our reviews, Doner sorted it out in under 5 minutes and explained what the issue was so I can ensure it doesn't happen again from my end. Really happy with this service!
Love hearing that everything got sorted so fast! It’s awesome when support not only fixes things but helps prevent future issues too. Thanks for the great feedback!
great and very quick
Thanks for the feedback!
We are consistently impressed by the prompt and responsive customer service we receive when we reach out to Yotpo. We recently switched online platforms, and Wendyle was able to help us get all our reviews from one platform to the other. Our customers are important to us, and it's clear Yotpo values the people they work with as well!
That’s fantastic to hear! Appreciate you sharing your experience!
I have Yotpo on both my websites and it works well for me. I did have an issue recently with what appeared to be bots adding a thumbs down in high volume to many of my reviews, because of the nature of many of my products (in person and 1 to 1 classes) I know they are not genuine. Yotpo did resolve this for me with a workaround so overall I have been very happy.
Glad to hear the issue was resolved! Thanks for sharing your experience!
Reymon Alvero N was very helpful in resolving my concern.
Thanks for the feedback!
Excellent app and customer service is top notch! Anytime I need assistance the reps are always there and can count on results. Recently I worked with Mitch on getting reviews added to my homepage as a carousel and was having difficulty after following the instructions and when I reached out to Mitch he fixed the issue in less than a day. Thank you again!
Great to hear everything worked out so quickly! It’s awesome when you can count on support to get things done fast. Thanks for sharing your experience!
Responded to my enquiry straight away with a solution. Reymond was very helpful. I would prefer yotpo over loox as yotpo looks more professional on the website and and they have more features like questions and answers people can go through. making it like a social forum on the product.
It’s great to hear Yotpo’s features and professional look made such a difference for you. We appreciate the feedback!
Doner P helped us so kindly!
It's easy to access to chat!
Glad to hear the chat support was easy and helpful! Thanks for the feedback!
Daniel P, you're great thnx
Thanks for the feedback!