Yotpo Product Reviews & UGC

Great product, easy to use and great customer service. Have had several instances they stepped in and helped me even with coding to make the presentation on our site perfect.

Easy to use app, straightforward to navigate, and responsive support. I would recommend this for collecting product reviews..

Easy to use, good moderation. Wish they had some intermediate plans between the '200 reviews requests' and the big custom plans. Seems like the selling reps only want to sell the big customer plans, and don't want to work with us little, but not tiny folks. I will say customer support is top notch, Ronal was prompt and took care of my questions/issue quickly.

Ed was fantastic! The response was immediate, he fixed the problem ( we changed theme and all reviews were gone) and in a matter of 15 min it was everything solved! Very happy with the service. Do not hesitate with this app.

So basically I used to have a bad view of yotpo, hwoever, they resolved a $1500 billing issue and shoutout to all the support, especially Anne, I believe that Yotpo is very kind in support, and while I didn't speak to leadership, this Yotpo review was a 1 star and now my conception of them is 5 stars as they've processed a cost refund of almost $1,500 for a problem with billing. I've been on Shopify for years and Yotpo since then, I'm glad to say that my view of them has turned a full 180 to positive! Shoutout to Anne and Sheen and EVERYONE who helped resolve this. Including shopify's amazing support & billing team. Shopify apps and Shopify's platform are truly the best for eccommerce and Yotpo is so much better! Try them out, I have for 6 years, and even such a large issue is resolved, without much stress, so you'll be happy you did!

I've been using them for 7 years now and every time I needed help they bent over backwards to get my store up and running again. Highly recommend.

So far I've been loving it. I needed help recently and I received the best customer service. Jo Lorenz is awesome. Answered all my questions , helped with everthing I asked for and did it with great calmness even though I was asking for a million and 1 things. It was great working with you. Thank you!

I app integrates well with our Shopify store. Also, great and quick customer support. Would highly recommend.

Very cool app. I love hearing from my customers! Great tech support too!

Product support is silky smooth. A quick chat had my issue resolved in minutes. Highly recommend as a reviews app and headache free support.