리뷰 (7,032)

전체 평점
4.8
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2024년 9월 30일

ive been using yotpo for all of its services for over 18months now. cant really fault the product.
needed service and got fantastic assistance from Vien Saints to get it sorted within 10-15mins.

good product and good after sale service.

Jim Bradley Speedball
오스트레일리아
앱 사용 기간 10년 초과
2024년 8월 9일

Ruzsel John was able to fix a problem I had tried over a number of tickets. His communication was easy to understand and he got right to the point the others had not. Really appreciate the help - quick, simple, and easy!

Thank you

Goodwear USA
미국
앱 사용 기간 5년 초과
답글 Yotpo개 2024년 8월 19일

Thank you for the feedback!

2024년 8월 28일

The support is very helpful and really friendly! I had an amazing chat with Ruzsel J who was very polite and thorough in getting to the root of the problem of our reviews not showing up on a product page. In stead of giving instructions on how to fix the issue, he went out his way, asked quality questions, performed an analysis, identified and resolved it himself. Can't be more happy with his service!

Wholesale Furniture Brokers Canada
캐나다
앱 사용 기간 대략 6년
답글 Yotpo개 2024년 9월 20일

Awesome experience. Thank you for sharing!

2024년 9월 5일

Yotpo’s review app is great! Their team helped me set up star ratings on my collection page, and it looks fantastic. Their support was fast, friendly, and made the whole process smooth. If you're looking for a reliable app to showcase customer reviews on Shopify, I highly recommend Yotpo!

Open Goaaal!
핀란드
앱 사용 기간 거의 2년
2024년 8월 28일

We encountered an issue where users couldn't submit reviews from mobile devices using the Yotpo review widget. The modal wouldn't allow necessary fields to be scrolled within. Yotpo's support team responded very quickly to our concerns. They identified the root cause of the problem and guided us through the resolution process smoothly. I'm especially grateful to Arven for their support. Thanks to their quick and accurate assistance, we were able to resolve the issue in a short time, which was a great help.

anemoscope
일본
앱 사용 기간 4년 초과
답글 Yotpo개 2024년 9월 20일

Fixing bugs and finding its root cause can be challenging, we appreciate your patience with us. Thank you for sharing this!

2024년 8월 15일

I had an issue with the changing the email associated with our account. Arven was a great help and very quick to make the necessary changes.

We also had an issue with linking our new website with the Yotpo App. The customer support was very quick in responding and fixing our issues.

African Breese
캐나다
앱 사용 기간 9년 초과
답글 Yotpo개 2024년 8월 19일

We're glad Arven was quick to help with your issues! Thanks for the feedback!

2024년 8월 1일

Yotpo offers an amazing service with a stellar team that is quick to respond when help is requested! I just got done working with Jeorge Kenneth V who helped me quickly transfer product reviews from a retired product iteration to it's upgraded replacement. Jeorge was quick to jump on the task and fielded questions that i had along the way. I fully recommend Yotpo to any business wanting to leverage customer testimonies to boost conversion rate!

VSSL
캐나다
앱 사용 기간 5년 초과
답글 Yotpo개 2024년 8월 19일

Thank you for the great review! Good to hear Jeorge provided quick and effective support with transferring your product reviews. We appreciate your recommendation!

2024년 10월 6일

Rovi gave me great support when I raised a ticket with Yotpo. Great app, does a good job in getting and publishing reviews on our website. Can recommend!

Living Cheer
영국
앱 사용 기간 대략 4년
2024년 8월 7일

Ian Christian was SUPER helpful in geting our star ratings shown on our product grids. Yotpo emails requesting reviews has also been super easy to use! Highly recommend :)

The Global Trunk
미국
앱 사용 기간 거의 6년
답글 Yotpo개 2024년 8월 19일

Thank you for the kind words! It’s great to hear Ian was so helpful with your star ratings and that you’re finding the review emails easy to use. We appreciate your recommendation!

2024년 7월 24일

Reviews are the lifeblood of any small business so getting it right is extremely important. And as a small business owner, getting things setup is a matter of doing it yourself. So great technical support is key especially when you don't set it up quite right. Jann M. from Yotpo is a star! He stuck with me over several days to help me figure out and correct connection errors. He was very patient and gave me clear and concise instructions to set things right. I plan to incorporate more Yotpo apps because of my experience with the Review app.

Mijo® Hair
미국
앱 사용 기간 8개월
답글 Yotpo개 2024년 8월 19일

Thank you for your detailed review! We’re excited that you plan to use more Yotpo apps and appreciate your kind words!