Omtaler (4 444)
Raffiner
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Etter vurdering
Ruzsel was absolutely fantastic to work with. We’d been dealing with an ongoing issue around syndicating our reviews across the US and UK sites, and it had become quite frustrating. Ruzsel quickly stepped in, took the time to fully understand the problem, and worked through it until everything was resolved.
He communicated consistently throughout the process, explaining the technical details in a way that was easy to follow and keeping us updated on progress.
Thanks to his expertise and support, the issue is now fully resolved and everything is running smoothly. We really appreciate his help and wouldn’t hesitate to work with him again.
I love Yotpo!! I have been using it for last 10 years & absolutely love the support! Huge shoutout to Mitch R for solving everything at lightning fast speed. If anyone is looking for a review app or anything yotpo makes I highly highly recommend yotpo! You won't this level of customer service anywhere trust me & I have tried other apps. Thank you Mitch!!
Thank you for the amazing feedback! We truly appreciate your long-time trust in Yotpo and are glad to hear our support team continues to deliver fast and reliable assistance. Your recommendation means a lot to us, and we’re always here to support your success.
I am really consider to use this app to replace the judge.me, so installed it for for testing. We got one verified review today 02/07/2026 from a customer, and when try to export it, it send me empty csv for 5 times. The support is suck as well, no real person only AI, when you request real person, AI created a ticket for you and Goodbye. Never come back
Thank you for your review. We’re sorry for the frustration caused while testing the app.
Newly submitted reviews can take a short time to process before appearing in exports, which is why the CSV was initially empty. We understand this wasn’t clear and will work on improving that experience.
Regarding support, while AI helps route requests efficiently, real team members are available to assist once a ticket is created. We’ve reached out directly and remain available should you decide to continue evaluating the app.
Huge thanks to Joian Z for the quick help with the review carousel issue. Super fast support and problem solved smoothly. Excellent service!
Love the app...works flawlessly and customer service is fast and efficient. I highly recommend this app.
Yotpo is easy to use and easily customizable. Customer service, specifically Reymon N., is VERY responsive and helpful!
Yotpo support is always very responsive and knowledgeable. Orly especially has a wealth of CSS and coding expertise and has been able to help our team with various styling problems and tasks. Thank you!
John G was extremely helpful with requests on our reviews section. fast and precise. Thank you!
Thank you for your feedback! We’re glad our support team could assist you quickly and accurately with your reviews section. We appreciate your kind words and are always here to help.
Your agent Ruzsel J was phenomenal, quickly dove into our issue and handled all requests promptly and immediately to our satisfaction. Thanks Ruzsel!
fast efficient and helpful service from reymon!