Yotpo Product Reviews & UGC

Yotpo and James have been very helpful to growing my business. They are quick to respond to any issue and are very helpful!

the support via chat was super fast! Ronel R. is outstandig and did a great Job he did it perfetctly. Thanks for that Ronel!

The installation process was very straightforward. I ran into a minor snag in finalizing the installation, but Lucy was very helpful in implementation. Already received 3 reviews from my Mail-After Purchase emails! I was surprised that the software emailed all past customers and not just the customers that purchased after implementation :)

I would give 10 stars if I could! Exceptional customer service! Very quick and highly efficient support

Always helpful, quick responses from the Yotpo support team. My questions are always answered and Yotpo interface is very easy to use.

Awesome customer service and Joian did an incredible job helping me resolve my issues. I like the customer service of yotpo, less robots, more real people!

Orly was super patient, extremely helpful and a huge lifesaver! We recently made some changes to our product offerings and we needed to import some reviews from an external source and Orly helped every step of the way. The Yotpo app is full of neat functionality and it looks great on the site.

Update on Feb 10/2023. James Edmar C was super helpful, kind and patient. It seems Yotpo has improved the way they import reviews via csv; no longer via email, and can now be done via chat! Thanks so much for your help and for making this improvement.

Really great customer support experience with James and Reinier. I was attempting to connect Yotpo with Klaviyo and James was able to understand and identify what I was doing wrong very quickly. Fantastic experience. Reinier helped me import my reviews when their self-service tool was down. very helpful.

The app is great, but even greater is the customer service. I used the help bubble to ask a question and the assistant not only told me it was possible but went on to fix the issue for me along with some coding he changed to optimise my website, just because he noticed it could be better. Amazing! 10/10 service.

Great interface, more tools than I imagined and the email function is priceless! We were able to grab over 100 reviews in a week in response to the email requests. Love it!