Omtaler (7 070)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 92 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 3 % av vurderingene er 1 stjerner
3. april 2024

The support provided by this app has been disappointing. Numerous issues occurred after installing Yotpo, and the support team was unresponsive, taking more than a week to reply. When they did reply they were extremely unhelpful and bounced me from one support staff to another without fixing any of the issues. Even after the app installation, the plugins persisted, leading me to hire coders to ...

Sabi Swim
Australia
24 dager bruker appen
Yotpo svarte 17. april 2024

Thank you for your feedback — we're sorry to learn that you're experiencing difficulties with our Reviews product. Our support team has contacted you for a product call, but ...

27. april 2024

I reached out to Yopto on exactly April 16th for help with transferring my fera reviews to yopto. We are relaunching our company and have undergone a rebrand (product name changes), the only thing that has changed is the name of the products otherwise the product is the same. These are genuine reviews and when we reached out they responded with an excel file we have to use to format the review. ...

MMASI
USA
15 dager bruker appen
Yotpo svarte 24. mai 2024

Thank you for your feedback — we're sorry to learn that you're experiencing difficulties with our product. Our support team has contacted you for a product call, but we have ...

28. juni 2024

was not able to fix the errors after following instructions. contacted them twice to resolve the issue. automated response said they would reply within 24 hours. Never did! Uninstalling the app right now. This is my 1st negative review for an app.

Honeys Astro
Storbritannia
6 dager bruker appen
Yotpo svarte 4. juli 2024

Thank you for your valuable feedback.

We're sorry to learn that you're experiencing these difficulties. Our support team has contacted you in order to fix the issue you ...

27. juni 2024

Very poor

Without any customer support

And you will be very frustrate to use it, never recomend it!!!

SUNSEEKER Tech
USA
2 måneder bruker appen
Yotpo svarte 4. juli 2024

Thank you for your feedback.

We are sorry to hear you had a frustrating experience with the Google Shopping syndication feature. Please note that Google's guidelines require ...

5. april 2024

A couple years ago, we tested out Yotpo but had issues and decided to cancel. We decided to give it another try but the customer service is almost non-existence. It's been now 3 days with no response. I guess this app is not meant for us to use.

Botanical Republic
USA
21 dager bruker appen
Yotpo svarte 24. mai 2024

Thank you for taking the time to share your thoughts with us. We're continuously working to improve our products so that our clients can get up and running without any ...

28. april 2024

EXPENSIVE AND HORRIBLE CUSTOMER EXPERIENCE. DO YOURSELF A FAVOR and GO WITH ANOTHER APP

Centric | World's #1 Training Shorts
USA
Rundt 2 måneder bruker appen
Yotpo svarte 29. mai 2024

We regret hearing about the challenges that you encountered with the support team. We apologize if we didn't promptly address your reviews import requests and resolve the ...

Redigert 21. januar 2025

This app doesn't load. Its not sending review requests. I cannot export my reviews even. I pay 169 per month for this app and it doesn't even work.

Philosophie
USA
Over 9 år bruker appen
Yotpo svarte 5. februar 2025

Thank you for your feedback.

Our apologies for the experience. We would appreciate it if you gave us another chance.

Please do not hesitate to respond to your support case ...

Redigert 27. januar 2021

I used this app for 10 years have thousands of reviews but now that I could not afford their premium level they have locked me out of my account and REMOVED over 10,000 plus reviews of all my products over the years just because I wanted to switch back to the free service instead of paying during COVID, so BUYERS BE WARE they are vicious with their tactics

Michael Sisk
USA
Over 9 år bruker appen
24. november 2016

The app works fine, but the tiering model is terrible. If you upgrade from the free, it's just not affordable for a small business order. Additionally, their support staff is incompetent, nasty and very aggressive. They still call me once a week to upgrade, without even answering my support questions. Some of these support issues are weeks old lol. I still have a few inquiries out that have been ...

Lolas Pet Boutique
USA
Over 7 år bruker appen
Redigert 16. februar 2022

I have been with Yotpo since 2015. I am disappointed to find Yotpo doesn't compare well with reviews.io, they offer a more comprehensive package for a cheaper price. i.e custom questions, customer images and Google rich snippets. I tried contacting support but a robotic support agent didn't reassure me.

Putnam Health Co Ltd
Storbritannia
Rundt 7 år bruker appen