Omtaler (7 079)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 92 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 3 % av vurderingene er 1 stjerner
12. mars 2024

Joian Z helped me out with an issue we had, really quick and efficient. Massive thanks!!

Sprayway
Storbritannia
Over 3 år bruker appen
Yotpo svarte 24. mai 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

20. august 2024

The customer service staff Daniel P answered and solved the problem very quickly, which solved my problem very well

My Store
USA
Rundt 1 måned bruker appen
Yotpo svarte 20. september 2024

Quick responses indeed makes a difference. Thank you for sharing your experience.

26. mars 2024

Everything would have been fine if I hadn't noticed the problems that managers have been unable to solve for a long time. In fact, the support work is at zero level: one says one thing, the other says another, and as a result, something completely different happens. Support may claim something is impossible without providing evidence, and then apologize when evidence to the contrary is presented. ...

Goodevas
USA
10 måneder bruker appen
Yotpo svarte 1. mai 2024

Thank you for your feedback. We're sorry to learn that you're experiencing difficulties with our Reviews product. We sincerely apologize if it took time for us to respond to ...

17. april 2024

Honestly, it was a long way to get our review from our previous review app to Yotpo. Your support manager Daniel helped me a lot with importing reviews and answered all my questions patiently. I like it and thanks a lot for help!
Yotpo features look promising. Hope to have good experience futher.

Etalon
USA
Rundt 1 måned bruker appen
Yotpo svarte 24. mai 2024

Thank you for sharing your thoughts with us!

Redigert 5. juni 2024

I used the online chat for some support with installing a all reviews page and the help was excellent - speedy and a great service by Arven. Thank you!

Update: I have since requested support for resolving a display issue and Arven sorted this very quickly for me :)

Crafts4Kids
Storbritannia
2 måneder bruker appen
Yotpo svarte 24. mai 2024

Thank you for sharing your thoughts with us!

17. august 2024

Ruzsel John he got in call with me and got the app working so since i was planing to uninstall the app he changed my mind and make it working , thanks again for the

KwikShoppe
USA
14 dager bruker appen
Yotpo svarte 19. august 2024

We’re glad Ruzsel was able to resolve the issues and change your mind about uninstalling the app. Thank you for sharing your experience!

22. mai 2024

John G is the best! Highly recommend the app and customer service. Quick to respond and eager to help. All my issues were resolved.

Sandra Glynn Beauty Store
Australia
Over 2 år bruker appen
Yotpo svarte 24. mai 2024

Thanks for your feedback, we really appreciate it.

Redigert 21. juni 2024

Just got the app and has been great! Needed help adding star rating and thanks to Doner P. we got it up in running! Customer service has been great so far!

update: we had to update our theme to the latest version so we had to re-add the star ratings. Ruzsel J was super helpful and fixed the problem

Pellemoda.us
USA
Rundt 1 måned bruker appen
Yotpo svarte 24. mai 2024

Thank you for writing a review — we value your feedback.

25. juli 2024

Arven, in custody support was great to deal with and sorted out installation and answered all my questions quickly and accurately. Thanks again!

ToeBrow
Canada
6 måneder bruker appen
Yotpo svarte 19. august 2024

Thank you for the feedback!

17. mai 2024

John G helped me so quickly on a weekend. He assisted me to group products and solved my issue within minutes. Thank you John!

Hide to Tide
Australia
5 måneder bruker appen
Yotpo svarte 24. mai 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!