Omtaler (4 845)
Raffiner
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Etter vurdering
We moved to Yotpo from Loox and it was a big mistake. We were mislead on how advanced is the app. We had all customization options available on Loox on the plan of 40 per month and on Yopto we can customize very few things paying 170... Yotpo charges you for everything (extra review requests sent too) and on the top we spent days trying to migrate to the app and it was a bug on a bug on a bug.
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Thank you for your feedback and for your time to go on a call with us.
We truly apologize for the experience so far, we are taking this very seriously and will make sure to ...
Wendyle was incredibly helpful and responsive — really made the whole setup process smooth and easy. The app itself is great, works well, and has all the features we need. Highly recommend!
Thanks for the great feedback! We're glad the setup went smoothly and that the app is meeting your needs. 🙌
Yotpo has been helpful with us in terms of generating reviews for our products on our website and Warren P. and John G. of Yotpo support have been really helpful with us in modifying our product reviews as we do reformatting on our product listings. Thank you for all you do!
Great to hear Yotpo has been helpful with your reviews! we appreciate your feedback!
I've had a great experience using Yotpo for managing customer reviews on my Shopify store. The platform is intuitive, packed with useful features, and has made a noticeable difference in building trust with my customers. What really stood out was the excellent support I received — Catherine B. was incredibly helpful, knowledgeable, and responsive throughout the process. Her assistance made the ...
Thanks for the glowing feedback! 🌟 We're thrilled to hear that Yotpo has helped build trust with your customers and made managing reviews a breeze. It's especially great to ...
I'm not the most tech-savvy person, so the UX is a little hard for me to manage - but the customer support I just received from Vincent C was top notch so I thought I'd write a review and give him a shoutout.
I had an issue with reviews populating in an area I did not want them, and Vincent came with both the solutions for future reference + he went ahead and took the 20 minutes (it would have ...
We truly appreciate you sharing your experience! It's great to hear that our support team provided clear solutions and went the extra mile to assist you!
Every support person told different story, only the main goal is change the plan to premium for pay more, I just change loox to yotpo, for import reviews yotpo support team asking proof for reviews is this joke?
Walmart syndication is inactive suddenly now i have to paid $1000 for active the small feature. Is this joke?
The bad experience ever.
Yotpo has been a great partner. Raney was incredibly helpful in troubleshooting the challenges we were facing. He responded promptly, followed up thoughtfully, and resolved the issue quickly and efficiently.
Thanks for the kind words! We're glad the issue was resolved quickly and that the support made a positive impact. 😊
I ended my subscription with Yotpo over a month ago within the free trial period and they're still trying to charge my credit card for a service I don't use. I've reached out to customer support several times regarding this issue and they offered no concrete solution. There is no option to end my Free plan subscription with them, there is no option to remove my credit card from their dashboard. I ...
Thank you for your feedback. We apologize for the confusion and frustration caused.
As confirmed in your support ticket - that there was no charge made to your account and ...
YOTPO is outstanding!! The customer service is on point! Wendyle helped me resolve a small issue very efficiently and quickly. This app offers so much. I am so happy with Yotpo!
Thanks so much! We're thrilled you're happy with Yotpo and that the issue was resolved quickly. Appreciate the love! 💙
I had a fantastic experience with Yotpo's customer service today. They are always available to assist with any query, and Kent B was incredibly helpful in resolving my issue quickly and efficiently. Great support every time!
Thanks for the wonderful feedback! We're so glad to hear you had a fantastic experience and that your issue was resolved quickly and efficiently. Consistent, reliable support ...