Omtaler (6 912)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 92 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 3 % av vurderingene er 1 stjerner
20. desember 2023

We love this app and the customer service!

Rise-N-Shine LLC
USA
Rundt 6 år bruker appen
Yotpo svarte 19. januar 2024

Thank you for sharing your thoughts with us!

13. november 2023

We have been a customer with Yotpo for a long time now. It's been a great experience. I have used the support tickets and the online chat and both times, the support has been speedy and helpful. Thanks Daniel P and the team at Yotpo

THE ROCKS PUSH
Australia
Over 1 år bruker appen
Yotpo svarte 28. november 2023

Thank you for sharing your thoughts with us!

22. august 2023

Totally satisfied with customer service and ease of use. Each time it only takes a few min to jump on a text support and they do a good job at fixing the bugs and answering questions.

Canadian Pine Pollen Company
Canada
Over 5 år bruker appen
20. juli 2023

Absolute stunning service by Joian Z from Yotpo support. I recently changed from the old Debut theme to the new Dawn theme and were having trouble to load the Yotpo widget again. Within a few minutes it was resolved. So re-assuring to have such excellent support for apps you pay for.

Aluminium Flanges-Pipe Furniture One Stop Shop
Sør-Afrika
Over 5 år bruker appen
1. august 2023

I was having some trouble with getting my customers to click through the email review request and was able to get incredible help from Stephanie! We worked out getting my email information updated and authenticated so I wouldn't have to many worries about the email going to the customers spam mail. Stephanie was amazing and so is Yotpo!

Steeped In Time
USA
11 måneder bruker appen
27. juni 2023

Awesome support experience with Allen M, I had an issue with display on my site and was bracing for a soulless and ultimately frustrating experience with an AI bot when i opened the chat, but I got a real person and he sorted everything right away - bliss!

Superlove Merino UK
Storbritannia
Rundt 5 år bruker appen
14. desember 2023

Jeorge Kenneth V was awesome and helped a ton with review migration between various products when we reorganized SKUs.

inStryde Foot Orthotics
USA
10 måneder bruker appen
Yotpo svarte 20. desember 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

23. juni 2023

I had some questions so contacted with support.
One of support guy named James replied immediately and answered for all of my questions kindly. So I fixed all issues within a few mins by James's support.
He is really professional and so kind. Thank you, James.
Don't hesitate to use this app. Highly recommend.

Sealake Products LLC
USA
Over 8 år bruker appen
12. oktober 2023

The application we've been using since the beginning of the website offers simple and effective features. Customer support is particularly efficient, especially with Arven. Thanks again to him for his efficiency and professionalism.

INTO THE BEARD
Frankrike
Rundt 2 år bruker appen
Yotpo svarte 28. november 2023

We appreciate your feedback, thank you!

13. november 2023

Using Yotpo will have been able to achieve all the features we wanted for the client, but also the customer service has been exceptional. John G who helped us was very attentive and helpful no matter how small or big the issue was. Greatly appreciate it ^^

STUSH xo
Storbritannia
3 måneder bruker appen
Yotpo svarte 28. november 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!