Omtaler (6 910)
Raffiner
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Etter vurdering
Amazing costumer service! they have been very pleasant to work with, they are quick to reply and are humane. They understand and sympathise with your needs and situation and are swift to reply and help.
Thank you for your review. We're thrilled to hear you had such a positive experience with our customer service!
Really good app. Would recommend. Good customer service as well. Lot's of good features and the app is easy to use.
I used this app to collect Product reviews. The support is QUICK and Ronel R. went above beyond to help me when i contacted support ! LOVE THIS APP.
I've used this app to automate asking for reviews. I love how it also automatically posts these reviews to my FB and Twitter accounts, which has brought people back to my website and provides that social proof. Even when I had to delete and republish a product (which had a positive review attached) due to a technical website issue, the Yotpo support was so fantastic and exceeded my expectations, the team helping me reconnect the original review to the new product listing. I could not recommend Yotpo enough!
Cool App!!! Excellent customer service :-) I definitely recommend it! Thank you very much Guys...
Hey Potent Organics! Thank you for your review and your great recommendation!! We are happy you are enjoying Yotpo :)
Exceptional support from Donald! really went above and beyond my expectations and solved the issue. well done
I'm having to revisit this review for the fourth time - if you are thinking of using YOTPO - DON'T DO IT - unless you are happy to while away your PRECIOUS hours in Yotpo support chats while they promise to fix whatever is causing some random reviews for some completely different store (ie not our store) appearing in our account which basically uses up your entire monthly review credit ... I have been promised that this has been escalated, it's been fixed and that we'll be recompensed with a credit .... none of which has happened yet ... I recommend looking for a better app. If I could give zero stars I would but it seems to be locked on one
Thank you for reaching out and leaving your feedback. First of all, we would like to apologize for any inconvenience you have experienced. Our support team manager has reached out to solve the issue and to ensure everything will be operating smoothly going forward. Should you encounter any issues - do not hesitate to reach out to us at any time.
I was having trouble installing the app on my Shopify store, so I contacted support via the instant messaging app. They responded immediately and were able to help me with a couple of tasks. I also love the new review widget.
Nick S and Rilu helped me out twice today and manually transferred reviews from our old site to the new one. Looking forward to working with you guys!
Simoun was helpful in providing support and edits to my star rating widget. It was a quick resolution and we're very pleased.