Yotpo Product Reviews & UGC , 6 872 vurderinger

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 92 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 3 % av vurderingene er 1 stjerner
Redigert 7. august 2023

Can someone please assist? Been a Yotpo-paying customer for years. I logged many email requests for support. Tried to talk to a bot and can't get any support. Please help me or send csv file of reviews to import into another Review app. My app is not opening for days now and only gives a blank screen. Very frustrating not to access my reviews and even more frustrating not to get any help. I tried all available channels for support many times now. Hope to get some help here

Smael South Africa
Sør-Afrika
Nesten 5 år bruker appen
1. april 2023

Quick and responsive customer service! We enjoy having Yotpo on our website. It helps to drive sales because of the reviews.

Shower Jelly Shop
Canada
2 måneder bruker appen
24. august 2015

The App is great. I used it when my store was a WooCommerce store. I recently changed to a Shopify store. The migration of my existing reviews was done quite easily with some wonderful help from the Yotpo team.

The Premium Plan is a little expensive which is a pity.

Bottel
Storbritannia
Over 4 år bruker appen
Redigert 11. september 2019

I worked with Jenny, and she helped me retroactively send emails that were never sent out due to our order limit being reached. This was done out of her goodwill, and I have since upgraded the plan. Thanks for the help!

Inkerman™
USA
2 måneder bruker appen
Yotpo svarte 22. juli 2019

Hey there, Inkerman. Thanks for the feedback! Glad our team were able to get you set up nicely!

26. desember 2020

I was having some trouble getting my existing Yotpo account integrated into Shopify- Yotpo's support service really helped me get this figured out over email- and on Christmas Eve to boot!

Colorado Leather Balm
USA
2 måneder bruker appen
Yotpo svarte 27. desember 2020

Thank you for your review. We're so happy to hear you had such a positive experience with our customer support!

7. juni 2022

Great Support. I was assisted by Doner, who was very helpful and committed to helping resolve my installation issues. Highly recommended. Thank you Yotpo team!

Five Elements Natural Skincare
New Zealand
Over 4 år bruker appen
Redigert 22. mars 2021

Great app. I had some issue with the uploading of my review and the display on my site but the customer service chat handled this perfectly. Eleen and Manny are the best, they helped me with my several issues quickly and professionally ! Thanks again

Sunset Halo
Sveits
2 måneder bruker appen
23. mars 2022

I use yotpo for years for my review collection. Always been very happy with its performance. Now I need to move to another website and asked for their help to transfer my reviews to the new site. Their customer service, in particular Rhenant and Happi made the process effortless. They both helped me save a lot of time. Very knowledgeable and professional. Thank you!

Cris's Blends
USA
2 måneder bruker appen
28. august 2018

Thank you for all the help! Yotpo has worked instantly for our store and we hope to get many more reviews.

The default placement was not working for us and we asked for some help getting different placement and Yonathan M. was on top of it!

thank you Yonathan and Yotpo!

Elly Lu
USA
2 måneder bruker appen
11. november 2021

Nick was amazing and very helpful. Quick and helped with just what I needed. I needed to add a reviews carousel to my homepage as well as a badge and he did just that.

Mysteries of Mayhem
USA
2 måneder bruker appen