Yotpo Product Reviews & UGC

I'm very satisfied! James helped me so much! I am so happy with this help! And will definitely continue to be their customer.

Be careful when you install, Yotpo will automatically start sending orders VS taking you through a setup process where you can customise how customers will receive reviews etc...

Before I knew it a day had passed and the platform had already sent 80% of my monthly quota within a day. I sell products that need more time to review vs. their 14-day default flow. Not the greatest start for those businesses that have a backlog of orders requiring reviews.

When you install make sure you go straight to the left-hand navigation and find "Review Request Flow" and deactivate the 14-day post-process flow they automatically start on your behalf. To do this, navigate to the three horizontal dots, left-click and hit the 'deactivate' button. The flow will stop and then you can customise what you need to customise.

I know the platform will be great yet I find it strange it just starts sending reviews without a user setup process.

Had Yotpo notification that conversion tracking wasn't working properly. Gimbert made sure everything was working correctly again.

Great customer service! Jeorge was awesome! Really helpful. The app is really clean and well designed as well.

Kenn T, really went above and beyond to assist me with an issue that I was having! I highly recommend this app as they are kind, helpful and patient!!

Yotpo is great app and support. Everyone should use Yotpo for professional reviews and better services!

My experience has been great. I had a problem trying to paste the reviews stars between price and product photo. I followed the instructions of Yotpo but it didn´t work at all. After trying many times I contacted with Yotpo Support. Diane fixed everything and very quick. She is amazing¡¡ I give her a double 10 ¡¡ Thanks Diane ¡¡ I appreciate your help very much. :)

Danreb, Support Agent --Total legend! Was able to assist in record speed and get us up and running with collecting Site Reviews. Thank you again -AJ

I spoke with Simoun regarding the installation of YotPo on my website https://www.sexdolls.com and he was absolutely amazing with his responses and more than proficient in English. So far it looks like this app is perfect for displaying my reviews and I can add custom views around my website. Looking forward for my account to update so I can see the carousel in action and get a review tab on my product pages. I Highly recommend Yotpo instead of Trustpilot as they are cheaper and their support is clearly a lot more competent and caring! Thanks Simoun!

great support, couldn't integrate myself though. Handy for requesting reviews as customers tend not to do them autonomously.