Omtaler (6 926)
Raffiner
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Etter vurdering
Had trouble with figuring out how to navigate the app. Junalou was very knowledgeable and quick! Thanks for the help!
Live chat support team is phenomenal and the reason why I wouldn't switch away. very responsive and available.
For Free App, the Yotpo gives enough good features, and the features help our store a lot thing. Ed name, a support guy. he helps our store issue with a simple and easy thing. thank you
This app made things super easy. Rilu and Roney were super helpful and made the whole downloading process and integration process super easy and simple.
So far Yotpo has been really good. Unlike most other good review apps they have a realistic, scalable pricing structure which starts at free for small business like mine. I had a few teething issues at the start (i'm not a techy!) but the support guys were really helpful and it was all sorted quite soon. This is really good, especially considering I am on the free package which rarely comes ticket support from other app services.
The functionality and design is really good and I eventually have a system to retrieve feedback from my many happy customers. Something I was struggling to find for a while. I would highly recommend YOTPO to others!
One of the worst apps I've ever used in my experience on Shopify. Typically I don't leave reviews, but this was frustrating. The product was highly bugged and the interface was never properly updated. Customer service was excellent, and of course, I'm the bad apple of the bunch, but nonetheless, you can't overcome a bad product. UI/UX probably needs a major overhaul.
Thank you for taking the time to share your thoughts with us — we hear you and we apologize for the inconvenience. We're continuously working to improve our products so that our merchants can get up and running without any hiccups. Our team has tried contacting you to offer assistance, but we have not heard back. We encourage you to reach out to our team so that we can help.
I had an issue with showing the widget, but John G was able to help me through the chat. He is awesome! Great customer service!
Customer service experience was awesome - James responded quickly and went straight into our store to help us make the star reviews look good on one of our templates - thanks James!
Very convenient and functional platform. Well done. You are number 1)
I've done a LiveChat with an agent service (Manny) and I have had the best experience. Actually Yotpo help me a lot with my reviews