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Great app, I spoke to Rhemy R. Very helpful and great patience. Thank you so much for your help. You made it very enjoyable and easy experience.
Great app !!! And I'm more than satisfied with the support !!! Thanks to the team and a special thank to Yulia who helped us !!!! Great job !
Love this app and I did struggle to manually install, thankfully the live chat with Eleen, super helpful and installed it for me. I can say it looks very professional in the 'Home' and do your settings, colours etc. If you're stuck just check out the tutorial/help. Super-friendly Yotpo people who are there to help you and I'm starting a new business and I look forward to growing with them and they help me grow too.
Again, I contacted the live chat with Danreb....very cheerful person and helped point out to where I could copy/paste the code. Love these Yotpo people!
Thank you so much for taking the time to leave a review. We're thrilled to hear you had such a positive experience with our customer support while onboarding.
L'application est très bien : publication d'avis avec personnalisation des couleurs et du texte et relance des clients. Service client au top : sheen m'a installé le module, personnalisé et assuré l'intégration des données de mon prestashop d'avant vers shopify.
Reinier D was very helpful when installing hotpot bold reviews to our store's code. Very polite and helpful service!
Yotpo has been an absolute game changer for my eCommerce business. The app is easy to install and is simple to use. Yotpo takes the stress and work out of collecting "verified buyer" reviews for your eCommerce. What's most important is to the team at Yotpo, it doesn't matter if you are just starting out and using their free plan or a big shot, they will always treat you like royalty. Today, I had the pleasure of working with Sheen. I was confused as to where I needed to place the code so that the star widget for average star ratings showed up under the product title on each product page. Instead of just instructing me where the code should be placed, Sheen without hesitation installed the code for me. I am extremely grateful for that because now potential customers who visit a product's page will see what that product is rated right away and not have to hope they scroll to where the reviews are (at the bottom of the page - which is where they should be - but sometimes visitors don't even bother). In the day-and-age where reviews are practically everything in convincing a visitor to purchase, Yotpo is the must have app for your eCommerce site. Thank you Yotpo and Sheen!
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our customer support. Please do not hesitate to contact us if you have any further questions or concerns.
I reached out to migrate existing review from old website platform, to the new website. Sheen on the support team was easy to work with, very competent and very fast to complete. I highly recommend.
Love the app - does so much and so easy to use. Plus, customer support is fast, friendly and very helpful. I definitely recommend this to all.
Nick responded so fast and helped me with both of my issues! These days that amazing!! Thanks Nick!!
EXCELLENT APP! Easy to use and effective. The support team is really helpful and efficient. Really recommend it! Thankyou Jo Lorenz