Omtaler (7 017)

Samlet vurdering
4,8
Antall per vurderingsnivå
  • 91 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 3 % av vurderingene er 1 stjerner
29. juli 2023

Reinier D was extremely helpful, thank you! The issue I was having on my account was resolved. Highly recommend this app for business.

Mia Bella Lash Lounge
Australia
1 dag bruker appen
1. mai 2021

I received great customer service and help from Junalou. I was walked through how to make changes and was given recommendations on how to make my website better. 10/10 would recommend this app to others

Made For His Glory
USA
1 dag bruker appen
27. oktober 2023

Excellent so far. Recommend. Really great to have 24/7 support. John G. is super helpful. Yotpo should be in your e-comm stack.

Frank Mobile
Australia
1 dag bruker appen
Yotpo svarte 28. november 2023

Thanks for your feedback, we really appreciate it.

21. april 2021

Donald was the most helpful customer support person ever! Helped me so much with what was for me a complex issue. So relived that he was so knowledgable and willing to help above and beyond.

Gifty's Ghana Kitchen
Australia
1 dag bruker appen
14. januar 2024

Mr. Ruzsel John N, the agent, consistently demonstrated an unwavering commitment to providing assistance whenever I required support. His prompt and effective resolution of all my concerns showcased a commendable level of professionalism, and I am grateful for his invaluable contributions.

Sqweegee
USA
Rundt 18 timer bruker appen
Yotpo svarte 19. januar 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

18. oktober 2020

I only signed up with Yotpo. The app seems fairy easy to intergrate. I ran into a few problems and submitted a ticket to support, and got really friendly and prompt service. They have also imported my existing reviews, which appeared really quickly on the website. Happy so far!

The Summer Chaser
Australia
1 dag bruker appen
Yotpo svarte 21. oktober 2020

Thank you for leaving a review. We're excited to be part of your growing brand!

25. november 2021

Thanks for your help.
I have asked with coupon setting on the store when customer left reviews on store.

RAT BOI
USA
1 dag bruker appen
Redigert 23. juli 2021

Ive used Yotpo many times, in many stores, to help customers see the value in my products and customer service -- IT WORKS. Super powerful. AND -- Yotpo has great customer service also (and thanks Orly for helping me out twice with questions -- solved fast and easy).

knotsoflove
USA
1 dag bruker appen
6. mars 2024

Ruzel was fantastic and offered to have a call with me to understand the issue.

We managed to fix it quickly - thanks Ruzel!

Tame Nutrition
Storbritannia
Rundt 2 timer bruker appen
Yotpo svarte 24. mai 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

1. april 2021

This app sent my pre-order customers an email requesting a review before their orders were even fulfilled. Are you serious? Why would you logically have an app that sends out review requests before that order is even marked as fulfilled? Congrats, you've just pissed off my customers. Would appreciate it if you got in touch with me ASAP to remedy this situation.

New Leaves Co
USA
1 dag bruker appen
Yotpo svarte 30. september 2021

Thank you for leaving your feedback. Please know that your frustration has not gone unheard and we apologize for the inconvenience you have experienced. After taking a closer look at your case, a support agent has reached out with some possible solutions for your issues, however we have not heard back from you. Please feel free to contact us at any time should you reconsider our offer.