Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
17 juni 2021

The app is easy and simple to use. Also customer support are quick to respond and super helpful. I recommend this app to other users.

FutureSkn
Verenigde Staten
Bijna 3 jaar gebruiken de app
29 januari 2021

This app is so helpful in establishing brand trust by obtaining reviews from verified buyers and the customer service I received from Manny was unbelievable! I will continue to use YOTPO on my site and encourage friends to use it also!

Peel-Tek, LLC
Verenigde Staten
Bijna 3 jaar gebruiken de app
Yotpo heeft geantwoord 31 januari 2021

Thank you for your review. We're happy to hear you had such a positive experience with our customer service.

Bewerkt 29 januari 2016

Great app! Very easy to use and install. Helps businesses promote their products and publish to social media at the click of a button. Great customer service!

North West Gun Safes
Verenigde Staten
Bijna 3 jaar gebruiken de app
5 december 2020

I was very pleased with the quick and responsive help I received from Elven. My star color reset to white for no apparent reason, and since I wasn't able to save the changes myself (due to some tech issues Yotpo is having), Elven did it from the backend...It took all of 5 mins and my stars were back to a viewable black, and I am very happy!

PRESTIDGE beaute' Active Organics
Verenigde Staten
Bijna 3 jaar gebruiken de app
Yotpo heeft geantwoord 6 december 2020

Thank you for your review. Happy to hear Elvan was able to help you with everything you needed.

28 juli 2021

Gimbert was very helpful. We turned on the coupons feature to hopefully generate more reviews. Recommend

K'lynn Kouture
Verenigde Staten
Bijna 3 jaar gebruiken de app
Bewerkt 9 december 2021

12/9/21 Updated review...THEY HAVE LIVE HELP NOW!! Amazing...!!! When I need help you can IM with live folk. Huge game changer! Eduardo R was so helpful and we took care of the issue in 5 minutes! Instead of spending all the time to email and go back and forth, and receive help "tickets" and waste a tone of time!! Thank you ! -------------------------------------------------------------
This was one of the best choices we made. And I don't say that lightly...they offer such a great service and they are fair with pricing...the product just flat out works and there's alot of extras you can do even with the free option. Today I needed to have something fixed that our coders did, and they handled the request and made the changes in under 2 hours. Esp. as it relates to apps - this kind of customer service is not usual. So we were so grateful for having chose them as our review partner! Thank you Yotpo!

Priya Apotheca
Verenigde Staten
Bijna 3 jaar gebruiken de app
30 juli 2022

Had issue with imported reviews mis-allocated to the wrong product and their customer service was very helpful and quick to fix the issue. Very happy that support was available on a Saturday.

Meimei Fine Teas
Verenigde Staten
Bijna 3 jaar gebruiken de app
Bewerkt 11 januari 2024

Gabriel S. was great in assisting me with an issue. He got it resolved for me very quickly. I defintely appreciate it!

Tranquil Breezes Bath and Body
Verenigde Staten
Bijna 3 jaar gebruiken de app
2 februari 2021

I deactivated the widget recently as I was finding the cost too high. I was trying out Shopify's in-house Product Reviews app as it's free but quickly learned there is no email review request option. Not good, gotta go back to Yotpo. The support team was able to easily get my widget reinstalled after I struggled. They cleaned up the features too, like made the stars appear beneath the product listings on my collection pages. Really happy with the quality support.

The Olfactory Shop
Canada
Bijna 3 jaar gebruiken de app
26 januari 2022

Had a support query, this was answered really quickly and the issue resolved
Thank you for your help

SK Signs & Labels Ltd
Verenigd Koninkrijk
Bijna 3 jaar gebruiken de app