Yotpo Product Reviews & UGC

拡張性もありとても優れたアプリです。
他にも色々試していましたがこちらに統一していこうと思います。

メニューの大半が英語ですが、設定で日本語を選ぶとお客様への表示部分は日本語に切り替わります。

カスタマーセンターも非常にチャット対応が早く的確な答えが返って来るので安心しました。
プラン的にもかなり柔軟で始めやすいです。
ガンガン活用していこうと思います。

追記
レビュー上でカスタマーの名前が本名で表示される仕様であり、お客様からニックネームに変えてほしいとの連絡がありました。
やり方がわからずチャットで問い合わせた所すぐに対応してくれて非常に助かりました。
ただこの仕様は設定上変えられないということで日本のユーザーには合わないかもしれません。。。

Mary Ann from customer service was amazing! She was fast efficient and resolved my issue in a reasonable amount of time!

Very nice customer support. Junalou helped me resolve my issue with no extra fluff and confusion. Overall, I'd say Yopto is a well-built platform for importing and acquiring customer reviews. Everything from the dashboard to the widget seems very solid and legitimate. Perfect for bringing customers in with their beautiful review widget. Highly recommend compared to others I've tried.

Our Customer Service experience has been great. We are grateful for the continued support throughout this process. Stephanie was beyond helpful and patient with us. All challenges resolved. Thank you Stephanie

Bella

I transferred my store to a new platform and although the reviews transfer was arduous Yotpo stepped in several times and made the process painless. They did all the heavy lifting, now my hard won 4.95 rating is visible for all to see on my brand new shiny website.

Eunice was so helpful in answering my questions and helping me streamline this process. Couldn't have been happier with her assistance!

App has been great and the support has been just fantastic. Particularly, Edcel has been wonderful in helping us out with our custom requirements and has gone above and beyond in customer support!

Great experience using this app - Mark was genuinely helpful! My problems were solved pretty much immediately

無料プランでアプリを導入しましたが、サイトにうまく反映されませんでした。
すべて英語表記なのですが、翻訳アプリなどを使ってチャットで質問したところ、Shopifyのコラボレーター機能を使って解決してもらえました。
分からないことは教えてもらえるのでYotpoにしてよかったです。
担当してくれたRuzsel Jさん、ありがとうございました！

Have only just installed the app, It seems to be working well - but I wanted to comment on the support given by Josephine in the Yotpo team. Great service - quick, polite and easy. She helped me to position those little stars in exactly the spot I wanted them - no fuss, just done swiftly. Thanks Josephine - Great job!