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Rhenant was very professional, quickly identified and solved my issue when setting up my reviews on my website. Thank you! :)
I used Yotpo for a store I had a few years ago and loved it! It only made sense to use them for another store I started. A lot changes in a few years but I'm happy to see they still have great rates and amazing customer service. Thank you Joian Z for helping me get everything up and running on my new store!
Easy to use and quite functional. The app also supports Mandarin! Also, CS team is really supportive and responsive (Gimbert from CS team helped me lots!)
I had left a neutral review today and was subsequently contacted by yotpo regarding my review, I am happy to say that the areas I had concerns with such as the review interaction is now being developed, I was also informed that there are several features for monitoring the review process and am pleased to say we will now be using the service on our shop.
Customer Support is fast and easy to communicate with. They helped me out a lot, from installing to how-to-use it.
Great app! Wish it can be a little more affordable so I can use my reviews and transfer them to Google. Other than that, Ronnel R was very fast and attentive to my needs to install my reviews to my product page. I tried doing it myself but I could't figure it out. He came in and installed it correctly in minutes. Will def be using more of this app for my small business.
Thanks to customer service John B, who solved my problem very quickly, the service is very good, and you can use their app. I think you'll like him.
Fantastic customer support, Ronel, James, Nicole, helped with customizing my carousel style, placement, and were super patient with testing things out together. \
Thank you Joian as well with the providing the code change needed!
Yotpo is very easy to use, and makes collecting real reviews a snap. I love bring able to collect reviews automatically from happy customers. I'm on the smallest Growth plan, and it's *absolutely* worth it for my small handmade shop!
Thank you for leaving a review. We're so happy to hear you're enjoying using Yotpo!
Warly was very helpful in resolving our issue displaying the widget quickly. It's been a few weeks now, and I'm happy so far with the app!