Yotpo Product Reviews & UGC , 6 856 recenzji

Always works pretty well but the "growth support heros" really help you out if you have any difficulties. Shout out to John G. for helping me out today! Thank you team :)

We'd recently switched to a new theme for our website and weren’t able to get the reviews from our previous theme to show on our site. Rhenant did an amazing job at reinstalling the app and keeping all our reviews from our previous theme. Thank you again!

Großartiger Support!

Mein Problem wurde schnell und unkompliziert gelöst. So einen Kundenservice wünscht man sich! Sehr zu empfehlen. Darüber hinaus bin ich mit der App ebenfalls sehr zufrieden.

nice

Yotpo is fantastic and my agent, Arven was a life saver when they helped me connect my store and restore my reviews that I thought I lost. Amazing!

I ended up having to call back in and Doner P was outstanding and assisted with all of my queries. Patient and understood exactly what I needed to get done.

very helpful patient and useful

Angelo S was super patient and very helpful. He is one of the best customer service reps I have encountered and helped me solve a few problems

very helpful support

The application we've been using since the beginning of the website offers simple and effective features. Customer support is particularly efficient, especially with Arven. Thanks again to him for his efficiency and professionalism.

Works fine out of the box if you don't want to make changes. However, customizations are very limited. Maybe it's just the theme we use, but I've experienced a lot of issues with alignment and display on our collection pages and product pages.

Be warned: there is no way out of the box to resize anything. I updated to their "3.0 widgets" and the UI is definitely a downgrade. As someone with little coding experience, it's frustrating that I can't make that many changes without contacting support. Reviews are supposed to be a trust signal to customers, yet there are layout and spacing inconsistencies right out of the box. How come I can't resize the stars or text to match the style of the rest of my site?

If your collection pages have 2 product columns, the review stars will probably cause alignment issues. Again, I'd expect there to be some customizations that let me align and resize UI elements. This is not the case and will require coding experience.

Their support is friendly enough. Any problems usually get fixed, but not without a lot of back and forth. With there being so many review app options out there, Yotpo just takes more effort than it's worth to make it work right.