Recenzje (7 169)
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We are consistently impressed by the prompt and responsive customer service we receive when we reach out to Yotpo. We recently switched online platforms, and Wendyle was able to help us get all our reviews from one platform to the other. Our customers are important to us, and it's clear Yotpo values the people they work with as well!
That’s fantastic to hear! Appreciate you sharing your experience!
Yotpo is a great app! It is easy to use and works great with our website. And the customer service is amazing, when I had troubles getting the star badge on my website I reached out and a lovely person from customer service went through the effort to put the code in our website for us and was a massive help. Highly recommend getting this app as not only will you have a great tool for your business but an amazing team behind it who are there when you need them.
It’s awesome to hear you’ve had such a smooth experience with both the app and the support team! Thanks for the great recommendation!
yotpo support team are extremely helpful and fixed my issues in less than 10 minutes! Thank you!
Glad to hear everything got sorted so fast! Thanks for sharing!
When uploading a review, it kept failing and kept getting errors.
I contacted customer service and got a quick response. Reymon Alvero gave me a relatively complex review template and helped me fill it out and upload it.
This is a good customer service team, but I think it would be more convenient for me to upload it myself if there were no errors, otherwise I would need to contact customer service every time.
I can see how it’d be more convenient if the process was smoother for you. Thanks for your feedback! We are working on making this process easier.
I would have given this a 4.5 if given the option... the only reason I didn't give it a five was that it took a little bit of running in a circle before the issue was resolved. Thanks to Ethelbert Santos, it finally was resolved. It may have just been a communication issue. Otherwise, I highly recommend this app and the one for email/sms. Good job Ethelbert!
Thanks for sharing your experience! It’s great to hear the issue was resolved, even if it took extra time. Appreciate the feedback and recommendation!
ive been using yotpo for all of its services for over 18months now. cant really fault the product.
needed service and got fantastic assistance from Vien Saints to get it sorted within 10-15mins.
good product and good after sale service.
Thank you for your loyalty and support!
Easy to use and setup, powerful. We saw our conversion rate dramatically increased since we started using the app.
It’s great to hear the app’s made such a positive impact on your conversion rate. Thanks for sharing your experience!
Wendyle Christian S was an amazing help! I had to remap my reviews from my old site to a new one, and they helped perfectly.
Vincent was great! Excellent fast service as always!!!
Thanks for sharing!
Great app with an efficient customer service. A special thank you to Doner P for helping us with an issue. It has been a lovely experience and I highly recommend the Yotpo app.
Thank you for your feedback! We’re glad to hear the app and support have been great for you. Appreciate the recommendation!