Yotpo Product Reviews & UGC

Fantastic support when I needed support linking the Yotpo app to our shopify site. Easy to use and effective, highly recommend AAA+++

Yotpo sales had enough time to call me multiple times, but I hate it when installed there is no email/ chat or phone support available. I am waiting for 3 days for a response from the contact form, and the app is not doing well.
Have an app, have support, period.

Although I am using free version of their app right now but they are offering top notch customer services and I am 100 % satisfied and they ensure it too so I am giving them 10/10. Highly Recommended!

Updated 5.20.21: Junalou was super helpful in adding the star ratings to my collection pages too!
We were seeking a solution to help add the star ratings alongside product listings at the top, and with a little help from support we were able to implement. Thank you!

Jo Lorenz is very help and professional while assisting me to install star widget. Jo is very patient and kind. I am very satisfied with the service

Good help from Eunice P, helped me with different things such as carousel and adjusting sizes of widges. Nice help and good service. Acting fast an making all those things in a backup theme before publsing. 5 stars

The assistant Stephanie C gave me a great support! With her support, all my problems were solved. I have many problems to solve but she took care of them very well.

Best customer service ever. John G helped solve all of my problems and the concerns. Thank you very much!

The customer service is really nice. James Edmar C is enthusiastic to help you resolve issues. Highly recommend for cooperate with this store.

Yotpo works well for obtaining reviews and posting them to your site. BE FOREWARNED, however, that you will not be able to access the most helpful functionality (Google Seller Rating for CPC ads and organic listings and social media sharing of reviews) without upgrading to the $399/month version. Other reviewers have made similar comments, so I won't beat a dead horse, but this is a ludicrous amount for the average small business on Shopify, especially DIY startups. Shopify's own review app provides much of the functionality of the free version of Yotpo. This company is missing the big picture (ironically), which is always keep the needs of your customer foremost in mind.