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Great product and great customer service, thanks to Caroline for the quick response in answering my questions.
I absolutely love this app and the customer service. Thank you so much for responding quickly to my issues and during the holiday season. I did not expect to hear back until after Christmas!!!
Thank you so much for taking the time to leave a review! Our customer support team is always happy to help- even during the holidays!
Looking for a good Review on your product page? --> Highly recommend Yotpo Review app, they have the best customer support! also I worked with ALLEN M. l on the customer service, he was suuuuper helpful, thanks a lot
After long search i find this app useful and They are super ... they support us fast on time ... I really recommend this app
James Edmar C helped me install yotpo on my shopify store easily and seamlessly. He went above and beyond to make sure i had a good yotpo experience, even though i am a beginner. If you are like me, and cant code, dont worry, James can help you out to get it all working without stress.
Thank you for writing a review — we value your feedback.
This is not so much a review of the app as I'm a new user to it, but a recommendation for the customer service. I needed help placing my stars and # of reviews on the front page, a feature that's not yet standard but in beta mode. I have a free account, so haven't paid anything yet, but wrote to customer support and got exactly the help I needed from Allen M. Explained it to him, gave him access and in no time he had a screenshot ready for me. He made some tweaks based on my requests and then launched it to my website. Thank you Allen M.! And I'll be buying the growth subscription :)
Nice and easy to use for customers & myself on the back end. Support is very fast too. I love that it's got a free version. Thank you!
Hey Sea Spell, thank you for your feedback! We are glad to hear that you are happy with the Yotpo service.
A great review app, I was able to start managing my reviews without going through long tutorials. The basics are very intuitive. I also had a small configuration issue and within minute their help chat fixed the issue. Great support service. I had to contact for support a second time and there was no wait time, they helped me with a settings issue and I was done in less than 3 minutes. Great service.
Have to say Yotpo is truly our best on site app.. I believe the customers like/read/trust the reviews. Their customer service is top notch, I actually just submitted a ticket on a minor issue, and Gary wrote me back on a Sunday morning, and is handling it now. The ease of customizing the after purchase emails is fantastic, any idiot can do it... i am proof. The free service is great i am sure, but the premium is so worth it. They really are fantastic.
Ron
Warly helped me today in making a change with my admin email login. Extremely helpful, communicative and quick! :) Thanks so much!