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Jeorge Kenneth from support gave me the best customer experience of my life! He performed some coding to help center the star reviews on mobile only.. and was finished within 5 minutes of me asking for help! Thank you!
They make it easy for customers to review and we have seen an increase of product reviews. They even assisted in placement on our website at no cost to us.
This app is very easy to automate and amazing customer support. They were able to help me within minutes
Shopify has been great for our needs as a small business. I wrote in to Customer Support recently and Rilu was a huge help. Very fast and thorough service. Much appreciated!
I had some difficulty getting this app set up for my store but when I reached out for help via their chat bubble Albert V really came through and helped get my review page set up and in the exact location I wanted it to be. His level of service was AMAZING!! 9-8-2022 Happy helped me get the discount code section set up for my customer reviews. I really am happy with the service!
A Shopify expert suggested this app. I am liking it so far. App integration set up was so easy to follow, no coder needed. I had sales on a previous platform before Shopify, so I've utilized Yotpo chat support when importing them and for help with other learning curves. The reviews look nice on the page. I feel confident this is going to greatly benefit my business over time.
I was super frustrated with some problems i was having getting the star rating to show and I (begrudgingly) used the chat box. I was sure I’d be asked things like — is your computer plugged in, and waste tons of time but he was SO HELPFUL! Logged in and fixed it all for me!
I emailed them with a request to help me add the stars under my item descriptions, they replied promptly and helped me quickly! Definitely recommend
Awesome to hear you are happy with our service. Thanks for the great review, Olive Branch Design Studio!
Great customer Support and great app works seamlessly. and if I ever have an issue they fix it within 20 minutes
Good service so far. We'll see how it goes :)