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I used this app for Customer reviews, really helpful for our new store. Super good and fast customer service!
Quick to respond to questions via their chat support. Looking forward to using Yotpo as I continue to grow.
The support team have been fantastic. Approachable and ready to help. Yotpo has been a fantastic addition and we will be looking to upgrade. Thank you :)
I contacted the support team for help and Eunice was a huge help, assisting me with any issue I had!
Great app to help my priceless passages store to build more trust to my customers.
Nice app and the supporter is awesome.
Thank you Ruzsel <3
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
The app works great and super helpful customer service ! anytime I have an issue Yotpo team as been very responsive
Don't be inticed by their free plan or low priced plan. The moment you will have more sales , you are in trouble with yotpo. We were early yotpo clients for almost 4 years. Then they decided to raise their prices x10 and they removed us from their plan without any hesitation. They didn't grandfather our plan , just removed our plan and offered to pay $800 for the same functionality we had for $35. There are very good alternatives here for reviews. Don't use them.
Thank you for taking the time to leave your feedback. Please know that we completely understand your frustration and we apologize for the inconvenience. We have looked into your case and it seems like there was a billing issue which is why your account was downgraded. A customer support representative has reached out with a solution but sadly, we have not heard back from you. Please reach out to us at any time and we will be more than happy to assist you.
Amazing support from Allen. He helped me coding the website for the reviews and he was very skilled and fast :)
Allen M is phenomenal. We had a small tech issue and it was solved. Thank you for helping us figure out the issue!