Ogólna ocena
4,8
Liczba recenzji z daną oceną
  • 92% ocen to oceny z 5 gwiazdkami
  • 4% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 3% ocen to oceny z 1 gwiazdkami
Edytowano 7 sierpień 2023

Can someone please assist? Been a Yotpo-paying customer for years. I logged many email requests for support. Tried to talk to a bot and can't get any support. Please help me or send csv file of reviews to import into another Review app. My app is not opening for days now and only gives a blank screen. Very frustrating not to access my reviews and even more frustrating not to get any help. I tried all available channels for support many times now. Hope to get some help here

Smael South Africa
Republika Południowej Afryki
Prawie 5 lat korzystania z aplikacji
1 kwiecień 2023

Quick and responsive customer service! We enjoy having Yotpo on our website. It helps to drive sales because of the reviews.

Shower Jelly Shop
Kanada
2 miesiące korzystania z aplikacji
24 sierpień 2015

The App is great. I used it when my store was a WooCommerce store. I recently changed to a Shopify store. The migration of my existing reviews was done quite easily with some wonderful help from the Yotpo team.

The Premium Plan is a little expensive which is a pity.

Bottel
Wielka Brytania
Ponad 4 lata korzystania z aplikacji
Edytowano 11 wrzesień 2019

I worked with Jenny, and she helped me retroactively send emails that were never sent out due to our order limit being reached. This was done out of her goodwill, and I have since upgraded the plan. Thanks for the help!

Inkerman™
Stany Zjednoczone
2 miesiące korzystania z aplikacji
Yotpo odpowiedział(a) 22 lipiec 2019

Hey there, Inkerman. Thanks for the feedback! Glad our team were able to get you set up nicely!

26 grudzień 2020

I was having some trouble getting my existing Yotpo account integrated into Shopify- Yotpo's support service really helped me get this figured out over email- and on Christmas Eve to boot!

Colorado Leather Balm
Stany Zjednoczone
2 miesiące korzystania z aplikacji
Yotpo odpowiedział(a) 27 grudzień 2020

Thank you for your review. We're so happy to hear you had such a positive experience with our customer support!

7 czerwiec 2022

Great Support. I was assisted by Doner, who was very helpful and committed to helping resolve my installation issues. Highly recommended. Thank you Yotpo team!

Five Elements Natural Skincare
Nowa Zelandia
Ponad 4 lata korzystania z aplikacji
Edytowano 22 marzec 2021

Great app. I had some issue with the uploading of my review and the display on my site but the customer service chat handled this perfectly. Eleen and Manny are the best, they helped me with my several issues quickly and professionally ! Thanks again

Sunset Halo
Szwajcaria
2 miesiące korzystania z aplikacji
23 marzec 2022

I use yotpo for years for my review collection. Always been very happy with its performance. Now I need to move to another website and asked for their help to transfer my reviews to the new site. Their customer service, in particular Rhenant and Happi made the process effortless. They both helped me save a lot of time. Very knowledgeable and professional. Thank you!

Cris's Blends
Stany Zjednoczone
2 miesiące korzystania z aplikacji
28 sierpień 2018

Thank you for all the help! Yotpo has worked instantly for our store and we hope to get many more reviews.

The default placement was not working for us and we asked for some help getting different placement and Yonathan M. was on top of it!

thank you Yonathan and Yotpo!

Elly Lu
Stany Zjednoczone
2 miesiące korzystania z aplikacji
11 listopad 2021

Nick was amazing and very helpful. Quick and helped with just what I needed. I needed to add a reviews carousel to my homepage as well as a badge and he did just that.

Mysteries of Mayhem
Stany Zjednoczone
2 miesiące korzystania z aplikacji