Yotpo Product Reviews & UGC

quick response to issues; we are just testing the app but where we were stuck; the support team were quick and resolved the issue quickly.

Great app works very and easy to integrate with my site. Been using it for a month now and would recommend this app to anyone.

The best service. They go above and beyond. Mary Ann has helped me from start to finish and keeps on going beyond expectations. Great app and better customer service .

Great app, easy to use for customer reviews. Nice clean layout that looks good on any website. Customer service is exceptional, very quick to fix up any issue I have. Highly recommend!

A must have Review App on Shopify. Couldn't do without it. Support is great.

This is a very poor app. Not so much when it comes to features but in order to access the features, even some basic ones, you need to upgrade. We were paying $299 per month. It was not worth it. We found a more affordable app that offers a lot more things at $15 than what Yotpo did at $299. Customer service is ok, but again the app we use now has a much better one. We did not feel that it actually generated more reviews than the previous app we had on store. Basically we feel more cheated than benefited, mainly due to the pricing model. Very poor. Not worth it. We also had issues with the right reviews sittig on the right pages. When we changed theme reviews got mixed and we lost some. Had to go to the previous theme to find them.

Super easy to set up and configure, integrated well on my site, exactly what I was looking for. And free!

I really like this program a lot - I wish the pricing was set up so it wasn't such a big jump to access the premium... we're a small site with not a lot of reviews or traffic. But in any case - awesome app!

We migrated from BigCommerce over to Shopify and had issues connecting our account. Doner P did a fantastic job of helping through that process.

I have tried several other apps for review management. Yotpo has been so much easier to use, so intuitive, and much more successful at getting new reviews. I also had some difficulty in installing and support responded within a few hours and had the situation corrected Pronto. Excellent service and great product. UPDATE 5/7/2021 - I had to update my theme and of course messed up my yotpo setting. Got Manny on the live chat and within 20 minutes everything was back working again. Fast, polite, and accurate. Excellent service!!!